The Setai Tel Aviv, a Member of the Leading Hotels of the World

Super

Tout est parfait je recommande vivement

What a beautiful hotel, with a perfect location and incredible overall history and vibe. The hotel gave me an unbelievable room with a panoramic view of the beach and Jaffa, which couldn’t have been a better welcome to the city. Breakfast is divine. It could be perfect with just a few improvements. 1) Spa: it’s so nice but they have to stop people from using their phones everywhere. In the sauna, in the steam room!! It’s both dangerous and a huge violation of privacy. 2) Service: it’s too inconsistent for this price point. About 30-40% of staff is totally aloof and uncomfortable with guest interactions. That number has to be a lot lower. If you’re not going to be efficient at least be friendly 3) Food: it would be great to have an Israeli or Mediterranean cuisine option. I’m sure the sushi is great but it’s less unique for visitors than for locals.

What a beautiful gem in the heart of Jaffa. The building is just so beautifully done. The staff wonderfully helpful and with a smile!!! we hated massages in the spa which were so relaxing. I only wish the pool was warmer.

Wonderful staff and location. But this is not a 5 star hotel. It’s a 4 star at 5 start prices! Door paint are chipped, the room had a glass divider between the bed and the bathroom area that was completely filthy. No turn down service. No water in the room. The pool was completely packed with loud music and everyone speaking on speaker phone loudly and no respect for other guests. They had not left body cream in the room and the daily cleaning was subpar still saw coffee cup stain in my night table second night. I also noticed the jackets of the front desk staff were frayed and old. Very surprised as not what I have seen in other Setai hotels around the world.

We enjoyed a spectacular room with an equally spectacular view of the ocean and beach. The hotel is beautiful and has a young vibe. The history of the property is special and the attention to detail is apparent from the lobby to the room. The best Israeli breakfast we had during our trip.