The Jaffa Hotel, Tel Aviv

Очень хороший отель. Персонал выше всяких похвал. Молодцы!!!

The hotel was very nice staff were nice pool was crowded but was nice. Hotel room was spacious and comfortable very modern and cool architecture feel of Jafa. Best hotel in Jaffa but would suggest not too long of a stay it’s I not a hassle to get to Tel Aviv but it’s better to stay closer to the main city.

The building itself, the garden and the pool are absolutely amazing. Rooms are really nice but not so functional.. and a bit difficult to understand how to do things.. (TV in the mirror, curtains with button next to the bed etc. breakfast is really nice with good variety. You can find a nice buffet + menu to choose hot dish. Also the restaurant is really good Generally speaking very nice for couples

Our children brought us a present of afternoon tea at the Jaffa as our roots are British 50 and 42 years here and they know we like afternoon tea.The room was stunning with only a few tables .To be fare the staff were friendly and told us to ask if we needed anything .And the food tasty .But This is not the 1st tea I have had in Israel and abroad .The tea itself was a good brand but served in a tiny teapot with no lid .That is definately not 5 stars even cafe standard We asked for more tea .The same as we had before .If the waiting staff were proffessional they could have taken the pot and looked at the type of tea we had had before .Also maybe pouring the tea and also.pouring the water mineral and natural that were on the table .There was a nice printed menu but maybe a little more verbal information would make it of a better quality .I was just a little dissapointed after hearing past reviews of this hotel I didnt feel the exclusivity that it used to have ..I definatly recommend if afternoon tea is served make the tea itself a central point in a pot where the tea stays hot not pots where all the lids have been broken .As it was It will be difficult to recommend it to all our friends who love indulging in afternoon tea

We are very disappointed with our recent stay at The Jaffa Hotel. I got engaged in Israel and chose to spend the final three days of our trip at your hotel, expecting a luxurious and memorable experience. Unfortunately, we deeply regret that decision. From the moment we arrived, the service was far below expectations. The staff was inattentive, and our room was poorly cleaned after each service. We experienced issues from day one until check-out — including a complete lack of responsiveness and professionalism. One of the most disturbing incidents occurred when I stepped barefoot on a dead bird on the property grounds. We immediately reported it to a staff member, who saw it, did nothing to clean it, and responded by saying, “We are all going to die.” This is not only unacceptable but deeply inappropriate and alarming. In addition, our room keys never worked — not even once. We had to go down to reception every single time we wanted to access our room and ask for them to be reset. For a hotel of this standard, that level of inconvenience is unacceptable. What was meant to be a joyful and meaningful close to a special trip became frustrating, uncomfortable, and frankly shocking. We expected far better from a hotel of this caliber i have videos of the poorly cleaning of the room but cant attach them here

Service is horrible . Pool is packed nowhere to sit . Super below average