Artist Hotel - an Atlas Boutique Hotel

היי,אתמול הגענו למלון ארטיסט בתל אביב אחרי חוויה נוראית במלון אחר פגש אותנו בחור בשם עומר,שהוא פשוט נכס לרשת גרם לנו להרגיש הכי בנוח והכי מוזמנים המלון נהדר,ארוחת בוקר מצוינת וניקיון ברמה אחרת Hey, yesterday we arrived at the Artist Hotel in Tel Aviv after a terrible experience at another hotel. We were met by a guy named Omer, who is simply an asset to the chain. He made us feel most comfortable and most welcome. The hotel is great, the breakfast is excellent and the cleanliness is on another level

Had a pleasant stay, the checkin was quick, and rooms seemed to be newly renovated.

The staff is very friendly and helpful. The location is close to the beach. For a small hotel the gym was pretty good. I did not try the restaurant so no comments. The things that I did not like were: (1) no desk in the room so no place convenient to each food; (2) no luggage rack so bag must go on the floor; and (3) some construction in front of the hotel so difficult for taxis to go right in front of the hotel, Overall a pleasant stay. But, not perfect.

I have stayed at the Artist Hotel by Atlas Group multiple times over the years and even recommended it to several families — but after this recent visit, I will never return. We checked in at 5:00 a.m. on July 23, having prepaid for the previous night (July 22) just so we could get some rest after a 24-hour journey from Mexico. To our shock, there was no air conditioning working in the entire hotel. In the middle of Tel Aviv’s July heat, the room was completely unbearable — we were sweating and couldn’t sleep at all. The air only began working around 8–9 a.m., but by noon, it had shut off again. I spoke with the manager, Tamar, who agreed to refund the cost of the previous night, which seemed fair. However, the problems continued throughout our stay. Room 302, where we stayed, lost air conditioning again two more nights. We woke up Thursday and Friday at 4:00 a.m., drenched in sweat because the air had shut off in the middle of the night. I complained multiple times and was promised that it would be fixed. Tamar also promised to address a leaking sink in our other room (307) — but that too was never resolved. On Friday, a technician finally discovered the problem: the air conditioning in Room 302 had a 9-hour timer, so it shut off automatically every night — no one had bothered to check that earlier. The worst part was Tamar’s attitude. I waited in the lobby Sunday morning to speak with her — she never showed up. When I insisted on speaking with her by phone, she yelled at me, called me a liar, and dismissed my concerns in a shockingly unprofessional manner. When I said we shouldn’t have to pay for two nights in a room without proper air conditioning, she literally told me: “Not gonna happen.” I was told I had refused offers to switch rooms — that never happened. No one offered me a solution until after three nights of discomfort. Tamar’s behavior was rude, combative, and completely opposite of what a hotel guest should expect. The hotel itself feels poorly maintained — far from what it was when I stayed here two years ago. Sadly, I’m now reaching out to families I had recommended this hotel to and telling them to cancel their reservations. A hotel should be a place of comfort — this was the opposite. I do not recommend staying here anymore. I hope management takes these complaints seriously and restores the standards this hotel once had.

We spent one night over the weekend, two mothers and two daughters 9 years old. Very cute hotel, spacious and comfortable rooms, excellent location, Varied and delicious breakfast and very helpful and friendly staff. thank you for lovely stay

Kleines, individuelles Hotel in hervorragender Lage. Zentral, Nähe zum Strand und allen interessanten Orten in Tel Aviv. Relativ kleine Zimmer aber perfekt ausgestattet und sehr sauber. Sehr freundliches und hilfsbereites Personal.