Herbert Samuel Opera Tel Aviv

Perfect location, lovely hotel and room.  Great staff. Breakfast was only so-so, limited options regarding pastries.   No information about room service in room, no info on phone about which numbers could contact which person (front desk, housekeeping, etc)

Perfect!

酒店地理位置優越 處於特拉維夫市中心 地中海附近 缺點是泳池太小 環境總體不錯 旁邊基礎設施比較完善 酒店前面有個大噴泉

Last Night I walked into the hotel to go to the bathroom. It was about 10:30 PM, there We’re only an were only a couple of people and employees-employees in the lobby. I had previously stayed at the hotel and had parked my car in their garage the previous week and knew where I was going. I was stopped by the guard at the front, Avraham, who Asked where I was going, and I said to the bathroom. He immediately said I need to leave. I explained to him that I had been a guest in the past and used their parking garage all last week and he said that I need to leave because they do not want the hotel to be a “central bus station” with people just walking in. I explained again that I was just going to the bathroom and he said I could go on the beach but that I need to leave right away. It was an awful way to be treated. It was humiliating and he was so obnoxious. I left and walked two more blocks to the Kempinski hotel and was treated like everyone would want to be treated. I was able to use their bathroom and we even stayed to have a drink at the bar. I will never go to the Herbert Samuel hotel again after the way I was treated. Huge difference between the two hotels and how they treat people. Thank you Kempinski Hotel.

Amazing and kind staff. Moti and Shai were friendly and attentive. Always willing to assist. The location is great! Room was spacious and clean Nice amenities. Had a great time and will be back for sure

Its was terrible they had no pool was a bath tub door to porxj broken Air condition i charged me Over 100 $ extra