The David Kempinski Tel-Aviv

Stayed at the Kempinski 3 nights this summer. I had the best experience ever!! The location is perfect as it’s right by the beach (cant get closer than this). We enjoyed hopping from the pool to the beach at any moment. Also it’s very close to all the bar and restaurant scene in Tel Aviv. The restaurants in the hotel are also great! Breakfast was delicious, wouldn't miss it for a thing! I think what makes this hotel different from the rest is the staff. They were absolutely 10/10. From the moment we arrived until the moment we left we felt taken care of. The staff knows the perfect balance between being available at any moment for everything you need while respecting your privacy and your space. Very professional staff, like no other in Israel. Overall, we had the best time at the Kempinski and will definitely come back next summer!

Best hotel in Israel! The hotel itself is beautiful, the rooms and amenities are clean and new, the location is perfect. The staff is incredibly helpful, and professional (especially Alex!) I stayed there three nights during my wedding, and they made sure I had everything I needed, sometimes before I even asked (bar stools and mirror for makeup artist, garment bags etc.) Definitely a 10/10!

I stayed at the David Kempinski Tel Aviv from July 22 to July 24 to celebrate my 10th wedding anniversary, expecting a luxurious and memorable experience. Sadly, it was anything but. From the moment we arrived, service fell short of even basic expectations: • No valet service to take care of our car upon arrival. • Despite clearly mentioning the special occasion at check-in, no gesture or acknowledgment whatsoever. • On our only full day of rest (July 23), the pool was closed without prior notice, and no alternative arrangement or compensation was offered. • I had booked and paid for a massage on July 24, but had to cancel an hour before due to a medical emergency with my 5-year-old daughter (I can provide proof). The front desk promised a 50% refund, but to this day, I have received nothing and no follow-up, despite calling again the next day. • I also sent a detailed email to management, which remains completely unanswered. • On top of all this, I was still charged 130 NIS for parking, which felt petty given the poor service throughout the stay. This was supposed to be a high-end experience worthy of the Kempinski name, but it was deeply disappointing from start to finish. No empathy, no service recovery, no accountability, and no response to a guest’s formal complaint. I sincerely hope management takes this feedback seriously, as the current level of service does not reflect the price, the brand, or the expectations of guests.

We had a truly wonderful stay at Kempinski Tel Aviv. The staff went above and beyond to make us feel welcome, the rooms were beautiful and spotless, and every detail was thoughtfully taken care of. Highly recommended for anyone looking for a memorable experience!

El hotel es muy lindo, habitaciones y baños exelentes y amplios. Lo que tienen que ajustar es la variedad de opciones de comida ( fuera del desayuno ) que es muy pequeña y si uno está cansado por todo un día de tours no tiene casi nada para elegir en el hotel. Y la atenciòn en el bar muy mala salvo por una camarera. En general no prestan atenciòn y hay que ir a buscar a los mozos. Pero el desayuno, además de ser un 10 en variedad y calidad, todos atienden exelente. Muy agradecidos a todos ( Felipe, Veronica, una chica rubia muy amorosa que no se el nombre) También muy buena atenciòn en el front desk especialmente un señor que habla español. Y muy amables en la zona de pileta. Una pena que sea tan caro para Argentina😢 porque volvería sin duda!!!

Merci à Julie de son accueil et son écoute. Toujours disponible pour parfaire votre séjour. Superbe hôtel et quelle literie.