Home2 Suites by Hilton Phoenix Tempe, University Research Park

房間不算很大，把沙發床拉開後，房間就很擠了。雖説有廚房，可衹有微波爐和冰箱，沒有烤箱和爐具，無法自己做飯。

Like other guests, I am also disgusted, disappointed and frustrated by the parking situation. I was advised when I checked in that I had to scan the QR code to pay $10 for a night of parking and all the clerk would say is "it's on the website". I've looked at many other Hilton properties in the area and all offer free parking. The $10 charge is ridiculous and would be bad enough if added to the bill but I had to stand out in the hot sun in the parking lot for 15 minutes to get the silly app to work. Someone else said the clerk offered to waive the parking fee - that never happened with me but would have been a welcome option. It's also inconvenient and confusing to try to enter the Home2Suites building and be directed to the adjoining Hilton Garden Inn to check in - you can only access the Home2Suites property after you have the room card. I was also disappointed to be assigned a room on the first floor, right across from the pool/laundry entrance. When I went back to the desk (back again to the Hilton desk) and asked for a top floor room, I was told that wasn't available and was given a 4th floor room. I'm now sitting in the room, listening to some giant stomping across the floor in the room above - just hoping they don't stay up and about too late tonight because I have a flight in the morning. Very unhappy with this site and wouldn't stay again.

This is about the only Hilton property in the Phoenix area that doesn't provide free parking. Worse yet, you have to use a QR code at check in to pay some third party company...I ended up standing in the hot sun for 15 minutes to get it to work. The desk clerk couldn't have cared less.... Just kept agreeing that it was a bad set up. I'd never stay here again. So many other choices without the parking hassle.

Would go back and will in a couple months

All services are good!

The rooms smelled like *********. The management was able to move us to another room. The pull out mattresses are out dated. They need to watch what they put in the showers. Lotion should go on the counters. Only had shampoo and showe gel in the shower. Had to ask for conditioner.