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Booked for my daughters and friend I let them be in the room so went to the bar got a drink took it to the terrace and I got locked out over 45 staff apparently new I was there. My daughter friend had to find me she then said the manager was on the phn said yeah she’s outside I then went down to her to say if u knew why didn’t u let me in she got cheeky I was the bigger person apology the other staff filled out and accident form as when I tried to climb to get to get the the from a fell all my belongings got lost and busted my hand even the staff should of handled that better had to ask for clean towels found dirty knickers in a white hotel slipper under the bed they say kids 1-17 years east cheaper when you get there they change it to 14 absolute nitemare off a weekend won’t me bk

Great room, lovely staff, awesome gym, breakfast was okay. Overall a really pleasant stay. Would be happy to return.

Our room was large comfortable just a pity bed too hard for us. View over golf course. Pool and steel room brilliant. All staff very friendly and helpful. Sorry but the price of wine and drink too much for us. We did listen to the live music he was great thanks.

Good Friendly helpful staff

隔音特別差 隔音特別差 隔音特別差

I was fortunate to win a overnight stay in this hotel! I received a warm welcome by Moyra. The hotel had a lovely entrance nicely decorated for Autumn. My room was a great size with a lovely bathroom and luxury toiletries. The room was warm and cozy and it was great that you could set the room temperature of your room. The room and bathroom were spotless which pleased me greatly! I was intending to go for a swim but as it was half term the wet area was very busy. I opted to go to the spa area which I enjoyed as here were only a few people in it. I had dinner in the hotel. I have dietary restrictions but was able to order plain food that I could eat which I was delighted with! The bed was very comfortable and breakfast was adequate although not extensive. This hotel is ideally situated for visitors to Northern Ireland. A short distance from Belfast international airport and within easy reach of Belfast, it is well positioned to visit the beautiful North Coast and Giants Causeway. I visited Antrim Castle Grounds before checking in. It’s beautiful for a walk especially in Autumn. Ballyclare town is only 4 miles away with some lovely giftware shops, great cafes, jeweller’s, shoe shop, boutique and walks along six mile river. I enjoyed my short visit to this hotel and I hope to stay again soon. I would have no hesitation in staying at this hotel again!