"I recently stayed at this 5-star hotel, drawn in by its impressive amenities and stunning beachfront location. The hotel boasts a range of activities, including mini golf, a ping pong table, a small game room, a well-equipped gym, and a relaxing sauna. The view of the beach was breathtaking, and the in-room experience was modern, featuring a high-resolution TV with Chromecast and quality Antipodes shampoo and lotion. However, despite these positives, my experience was overshadowed by several issues with cleanliness and service. The room service was disappointing—while the bed was made and toiletries were refilled, basic hygiene standards were overlooked. My used orange juice cup was merely rinsed and placed back on the tray. The bathroom was covered in construction dust, and, shockingly, the bedsheets had an unpleasant odour. These are unacceptable oversights for a hotel of this caliber. Additionally, while the hotel promoted a swimming pool, it was too small and constantly crowded with children, making it far from the relaxing retreat I had anticipated. Overall, while the amenities and dining experience were impressive, the poor housekeeping and lack of attention to cleanliness significantly diminished my stay. Given these issues, I wouldn’t choose to return."

"Terrigal sails was excellent. Very happy with our unit, its cleanliness and location (2 minutes walk to beach)"

"Very good"

"- remote controls were not functioning properly. Seems to be just a battery problem - there’s no remote control for the tv in the bedroom - our reservation was meant to have a third Bed but they provided iT late and i had to call them - other remote controls for aircon and fan does not seem to work properly - there’s were dusts on most tables and they don’t wipe them clean"

"Nice and close to beach, shops and hotel. Staff were friendly. Rooms neat and tidy. Great value for price paid."