Gravity Haus Jackson Hole

Overall was okay. Location is good but hotel definitely needs an up grade. Rooms needs an upgrade. It’s a 3 star hotel but the pricing or a 4 star.

There are many things wrong with this booking and hotel. First I’d all trip.com charged me more than the hotel was offering which was $140 which can be confirmed by the person named Bella at the hotel. Second they spam you and charge you $38 resort fee which they falsified at the time of the checking overall horrible experience will not use this hotel or service again.

Room was comfortable and attended to every day. Staff was friendly and helpful. Location is outstanding! Easy walking distance to restaurants and shops. Restaurant on site was really good, too.

We recently embarked on a two week road trip in the United States staying in 7 hotels for varying lengths of time. By far the most pretentious, and probably the most expensive of these was Gravity Haus - Jackson Hole. Ironically, also, the most disappointing. The room was clean, although quite small, the bath had been painted and was peeling! The reception was un-attended and the bar closed after 9.00PM. The corridors had a dirty industrial/office feel and the the door to our room was covered in kick marks. The few staff seen were generally disinterested. To top it all, we return home to find a charge on our credit card. The most annoying thing is that it took 3 emails and a “ping” to get any response from Gravity Haus to even find out what this charge was for and the involvement of our travel agent to get the money refunded as we should not have been charged. The charge was a resort fee, which in this instance was not applicable as an additional payment. We have stayed in over 30 hotels in the USA and Gravity Haus has been the most disappointing.

Horrible parking situation. Reception did not give clear directions for parking either. Mistakenly charged for two items. I caught it in time to get it reverted. Value is not worth the money spent

We stayed here for a few days - super easy access to the Grand Teton National park entrance. We loved our stay here. The room was super nice!