Residences at Tewksbury

We had previously stayed at this hotel and really enjoyed it—especially the separate bedrooms, which worked great for our family. Because of that positive experience, we booked the same hotel again over six months in advance, even though it’s a bit outside of Boston. Just six days before our trip, I received a call from the hotel saying our room was no longer available. They offered to move us to a different location even farther from the city, which didn’t work for our plans. When I asked why the room we booked was suddenly unavailable, the manager told me it was because they had someone who wanted it for a longer-term stay. In other words, they bumped us—despite our long-standing reservation—because someone else was staying longer. We were forced to cancel and book a different hotel last-minute, which ended up costing us nearly double the price. The hotel made no effort to make it right or compensate us in any way. It was incredibly frustrating and disappointing. I would not recommend booking here unless you’re okay with your reservation being pushed aside for someone more “profitable.” Definitely not the way to treat returning guests.

Excellent. Just need a couple of bed stand lights.

The shower was stained and discolored with a faucet that was wobbly . The room had a strange odor to it but once u were inside u didn’t smell it after a while. Otherwise the area was quiet and we enjoyed ourselves … bring a blow dryer if u need one