مستخدم نزيل
4 أبريل 2024
The overall stay was Average. Property & Stay - Wood Stock Acres Villa Resort is a very good property but it's not very well maintained as it should be. A day before i called them up requesting to give me rooms close by as both my parents are Senior Citizens who are above 70yrs so they told me they will try will do that but at the time of check in they showed me a Villa whose stairs were shaking and were not at all feasible for my parents to climb up. So after speaking to Ruhi and Ravi about the same they showed me Villa 9 in which room no 901 and 902 were allocated. So room 901 was down and room 902 was up which was Ok to us. After checking up in both the rooms my brother noticed there was a leakage issue in the bathroom in 901. Maintenance guy came but the problem wasn't sorted, so they offered us some other villa without asking for it. My brother and I both went to see the villa but it was the same again one room down and another room up so we finally decided to stick to Villa no 9. Staff - Staff is amazing. Pawan in the restaurant is an amazing guy who helped me and my family throughout our stay. Ruhi was also helpful
Food - Morning chef is just amazing. He just makes amazing and mouthwatering food. I didn't like the food which was being made on the 29th March night and I did complain about it. Please take care of this amazing property and more staff needs to be added for sure and Cleanliness is must too
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