مستخدم نزيل
19 يونيو 2023
The most horrible experience I ever had! - Honest Review Kallisti Hotel Potos Greece I have booked this holiday for me, my wife and our 2 (two) daughters 4-year-old and baby 1 year old, these were the issues and our family experience with this hotel: - when we arrived there, we had a disastrous reception. - the very rude manager/owner lady had a deplorable attitude, yelling at us, not knowing to say sorry. - until today she refused to tell us her name. - the nightmare started after the fist day when she decided to move us is another room and touch and move our personal belongings without our approval, without our consent and this is not acceptable in none of the hotels on the planet earth. - when moving our staff she put together in a bag shoes with food (picture attached). - after this we were missing wife eye tweezers kit and personal towel that she did not care to research and bring them back, one shirt and other not important stuff but she was yelling at us. - she was not able to respect the sign on the doors even that was in greek and english, when on the door was "clean the room" they did not clead it also they did not provide me with clean bed sheets and towels for 2 days. When there was the message do not disturb she use to enter in the room to clean. - in the mornings when we woke up and get to the breakfast and leave the phones on charge she came in the room and take out the card from the socket so we will have no power to charge our phones for 30 minutes and we had to go to the beach with no battery on the phones. - the balcony doors had broken mosquito nets.(picture attached) - there was blood of mosquitoes on the walls and mosquitoes everywhere. - my 4 year old and my little baby girl 1 year were bitten and pulverized by mosquitoes (pictures attached) - there were very small tv that was not even working. (picture attached) - there were an old sofa bed that you cannot sleep on it otherwise you will break your back. - there was an alive worm in the room!!!! (picture attached) - there were dirty bed sheets. - clean bed sheets were not provided when we asked. - the food is very few choices for both dinner and breakfast. - the room was not clean when we got here. - the internet is not working at all or it is very bad. - far from the beach. - sewage smell in the room. The worse part is that both of my daughters, my 4 year old and my little baby girl 1 year were bitten and pulverized by mosquitoes (pictures attached), they already took approx. 590 euros from my card, however I am planning to ask for a full refund and also I am planning to speak to my lawyer regarding my experience and my daughters experience IF they will not fully refund me because of this nightmare.
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