The Palms Turks and Caicos

Beautiful place and well situated on Grace Bay to explore the area. Gucci in the bar was great and quite helpful with rum recommendations

We had the best stay at The Palms in Turks and Caicos! We celebrated my parents 30th anniversary and were very pleased with the service! Paula at the beach bar, Zeljko at the beach bar, and Remy our butler made our stay memorable. The beach had the most amazing water and Oats served us the best drinks on the beach. We will definitely be coming back to stay! Everyone should vacation at The Palms!

5☆ price tag but most definitely not a 5☆ experience. Staff: in general we found them to be unwelcoming and in a couple of cases, extremely rude. Some were friendly but on the whole our customer experience was not positive. Rooms are a little shabby & dated Food & drink is very overpriced. Pool: good size, nice temperature. Not enough sunbeds....in the 7 days we stayed we got a sun bed once. People tend to reserve them & staff don't try to stop this. Water in the swim up bar was disgusting...people eating in water. What appeared to be vomit in the pool 1 day... we told staff and it took hours for them to get around to cleaning it. Kids club; simply not very good. Room basic and not especially welcoming, activities unimaginative. Kids have enjoyed other hotel kids clubs much more. Beach: enough sun beds here & lovely beach & good kit to borrow i.e. kayaks Gym: average/ ok Complementary breakfast: basic, same each day. Hotel tried to charge more for dietary (allergy) alternative but revoked this when we complained. Price: total rip off!

Great experience, awesome beach and activities are close by. Food is great. Staff is chill. Food is good. But the service can be a little slow on the beach.

Mixed bag. Does not feel like a five star resort. The good: room is large with good sofa bed, Mexican restaurant was tasty but expensive The bad: kids complained about kids club not being fun, loungers are reserved very early so not enough chairs, staff is generally gloomy and few smile, beach is nice but there are better beaches, while Mexican food was good bill was astronomical, no hot water for most of the trip, loads of mosquitos and insects, I just think overall there was no sense that staff wanted to go above and beyond like at other five star resorts. This is a solid 4 star resort. Oh and swim up bar is pretty repulsive with food in the water…. Ew.

Leljko made us a fantastic cocktail and had great service and made our experience very pleasant. He made us his go to cocktail which was fire