Roundtop Mountain Vista - Cabins and Motel

I really enjoyed staying at this collection of little cabins a short drive or walk from downtown Thermopolis and also a short drive from Hot Springs State Park. The owner lives on the site and was very nice and ready to help with our questions about the Wi-Fi and the new heater. Our cabin had a small kitchen area. The room and the bathroom were clean. The beds were comfortable, and the heater worked well. This is not the lap of luxury, but I thought it was cozy and affordable, and exactly the type of experience I was looking for in a Wyoming mountain town.

Was clean

Whatever you do, don’t stay here. I called to let them know we were running late, and I left them my phone number, they did not respond. I called again an hour later, left them my phone number again, and they did not respond. I got to the motel, rang the doorbell, knocked on the door, and no one answered. We then had to book a different motel (Paintbrush Inn) at the last minute in another area of town. The website for Roundtop Mountain Vista Cabins and Motel explicitly stated front desk was monitored “24/7”. It was not.

This property is totally disgusting and run down. The sheets were stained and covered with body hair. The main light didn't work. The entrance door had gaps in it allowing cold air in. I called the manager because there is nobody on site. The first time he hung up on me while I was explaining the conditions. When I called back he offered to move us to another room but I didn't want to take the chance, plus my wife was grossed out. I asked for a refund and he refused because he offered us another room. I told him I would contact my cc company and go that route. We left and went to another hotel. It's sad because we've stayed there in the past and the previous owners were wonderful. It appears the new owners are not taking care of the property or their customers.

Thermopolis to relax This location offers private on-suite rooms or chalet style cabins. It’s located within driving distance of the Hot Springs State Park, as well as a pleasant walk to historic downtown. Clean, comfortable rooms, wi-fi, streaming services.

Excellent