Lagoona Beach Resort, Kovalam

The worst food ever had in my life . I invited my friend who loves sea food . They served the worst of the worst prawns , which was smelling like anything . The smell of the food was not going from mouth once we mistakenly have one piece. They voided the bill the things which we suffers after having this food was un imaginable . So sorry to say the server was amazing the food was the worst . We wont recommend any one over there. We were suppose to go to the executive but the place was empty we chose the local . Which was a wrong decision.

After two wonderful days at the resort, I felt inspired to share a positive review of this hotel. Today, upon receiving a beautifully packed parcel containing items I had left behind, I'm taking the time to express my gratitude and admiration for the Lagoona team. Amidst its scenic beauty, the small to medium-sized resort was neat, with new-looking rooms and impeccably clean bathrooms. While the food may not be top-notch, the overall ambiance and tranquility, especially in the evenings, left a lasting impression on my family. The staff's warmth and their extraordinary effort to ensure the return of my forgotten items have truly touched me. Thank you, Lagoona team, for an unforgettable experience.

Nice Hotel. We stayed here for 2 nights. Enjoyed the stay. full of greenery. free spaces. Swimming pool. Boat ride to reach the nearby sea beach. which is just like private beach. Staff are very cooperative. Again I want to visit that with family.

Stayed with family for day.. Excellent location... Rooms are classic and well maintained... Mouthwatering delicious sea food..situated at a point where sea and river meets.. Surely visit again in near future.. 👍👍👍👍👍

Very Very Very Bad experience. We have lost 45k, i will not recommend bachelors and family to get there and waste money. Rooms are very conjested and it is absolutely not worthy. Our dinner was started at 8pm but our desert served at 9.45pm. We had an argue about this. and we rejected there deserts. Manager(Man o) was very rude and food is also shortage at the moment. When we ask about food, manager saying "Food is preparing" We have booked this resort 2 weeks back still preparing food. They are not cooperating for any thing. Everything is clear in CCTV footage if it is working. Manager, This *** will agree anything before booking and once advance payment done at the time we staying they act like gud__s They are not welcoming tourist to our state, because of these people, foreigners will step back to our country. Really such inhospitable place to stay. I know they will come and comment under my comment like harassing, arguments etc. due to our food shortage. and regards Team Lagoona Everything is clear in CCTV footage if it is working.

I am writing this review because of un professional staff behavior and hotel conditions they will not work for customer satisfaction , no hot water found in the rooms , no cleaning of this hotel , to see this hotel out side is beauty and not inside