Tianjin Heping District Hotels

The location was about a 10mins walk from the closest exit of XiKangLu station. Security and receptionist were onsite 24/7 and were mostly friendly and pleasant to deal with. However, even though I stayed for 4 nights, not once did housekeeping change my sheets. While they did clean and freshen up the room each day, the beds were made with very minimal effort. Other than that everything went well.

I’ve always associated the Westin brand with consistently high standards. Unfortunately, the stay didn’t quite live up to expectations. While the location was convenient and the stuff were polite, the amenities felt dated. The a/c in my room is not cold at all. The repairman came but was not able to resolve the issue. They ended up having to provide me with a standing fan. It wasn’t a bad stay by any means - it just didn’t deliver the elevated experience that I have come to associate with the Westin name.

A hotel that excels in location, rooms, and service. I initially hesitated and opted for a city view room. Being on the 15th floor, the view was already quite good, but I actually regretted not going for a river view. The river view is truly spectacular, especially in the evening. The doorman and bell staff were very proactive and helpful, earning high praise. The butler service was a nice touch, and Hailey was quite prompt in her responses. Complimentary beverages were a welcome perk, though I hope the service for them can be a bit quicker next time. The latte quality was a tad inconsistent, but given it was free, I won't dwell on it. As some reviews noted, the swimming pool's changing rooms are indeed surprisingly spacious, even larger than the pool itself. The women's changing room, for instance, features a jacuzzi and sauna, and on weekdays, it's comfortably quiet with very few people. However, the pool itself is quite small – I doubt it's even 18 meters long – and being underground, it doesn't offer a very invigorating swim. I can't imagine how it would cope with weekend crowds.

This was my first stay here. Compared to more renowned names like Ritz, Four Seasons, St. Regis, or Westin, this hotel might fly under the radar, but my experience here was truly fantastic. I believe I booked one of their more basic room types, yet the actual space was surprisingly generous, almost feeling like a junior suite. It came with a walk-in closet, double sinks, and a huge bathtub from which you could enjoy panoramic night views of Tianjin. What made it even better was that, with the recent SCO Summit, the city buildings were beautifully illuminated. Soaking in the tub while enjoying that view was truly delightful. I was celebrating my birthday during my stay and had noted it in my reservation. The hotel pleasantly surprised me with birthday decorations and a cake. While the service wasn't exceptionally warm compared to five-star hotels in some other major cities, it was definitely one of the best I've encountered in Tianjin. It was consistently professional and helpful, with staff always ready to assist. The location is also superb. It's only a five-minute walk to the subway, taxis are readily available, and the surrounding commercial district is vibrant. A particularly cool and somewhat rare feature for a five-star hotel is that food deliveries are brought directly to your room by a robot, saving you a trip downstairs – a definite plus! All in all, after this one stay, I genuinely loved the hotel. The value for money is outstanding, especially since it's considerably more affordable than the other hotels I mentioned. Unless there's a specific reason, this will be my go-to hotel for future stays.

The building was the iconic building of Tianjin 30 years ago, but now it definitely shows the age. The apartment we had was very functional but had damp smell so we had to open all the windows at first. The location and amenities are super good especially if you need an extended stay. The best features for us were the view of tourists area and the washing machine. I planned this stop to refresh all our clothes in the middle of our summer trip.

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

Visiting Tianjin, I felt Lishunde was an absolute must-experience! The hotel's new lobby is bright and grand, but I specifically booked the Cai E Suite, aiming for the old wing – and it truly lived up to expectations. It felt like stepping back in time, and the creaky floorboards added so much character. If you prefer not to stay in the old building, the new one is available, but the old wing is definitely worth a visit. Linda provided excellent service – highly recommend! I'll bring my family back and might try the new wing on our next visit. The whole place felt very cinematic; the staircase and the old grand lobby are incredibly beautiful. I also visited the museum and learned so much about its century-old history. It made me realize how quickly time flies and how fast China has grown. Looking back at history helps us move forward more peacefully and resolutely into the future. Oh, and for showering, you have to step into the bathtub. The old wing has a strong scent of aged wood, much like the Forbidden City – you get used to it after a while. If you're sensitive to smells, keep that in mind. For photos, I highly recommend wearing a qipao; it perfectly complements the setting!

Very well located, very clean and nice hotel. The public was rather young and so was the staff. The heating in my room did not work and they immediately helped me to get another room with heating that works. Breakfast was very luxurious. I will surely go back there upon returning to Tianjin.

I stayed with family for two nights and got room on the 22nd floor, which afforded a splendid view, especially at night. The hotel is very close to the subway station, which is very convenient to explore the city. Breakfast was good with both Western and local food items. However, if they could add more options for juices, it will further make breakfast better. Overall, I enjoyed my stay.