Best Northeast Penang Island Hotels

"Regular visitor to Penang, about 5 times per year.  First time staying in this hotel and I must say it is the best in terms of location, especially for foodie like me. Yummy is everywhere once I step out of this hotel. Only downside, there is no bedside power point to pluck in to charge my phone. So every time a notification tone comes in, I gotta get out of bed to go check on it. Other than that, all is excellent. Attach a couple of photos on the most popular food just along the street outside the hotel."

"The hotel has a good location. The room is medium-sized, decent enough to stay in. The bathroom amenities are nice — the shampoo and shower gel smell good and seem to be of good quality. However, there’s no toothbrush provided, and only one thin, old towel that’s been used for quite some time, though it was clean enough. I’d deduct points for cleanliness, as it seems they only clean the frequently used areas such as the bed, table, and floor. The shelves and drawers still had dust, and the bedside table was also dusty. In my room, the sofa had a very strong unpleasant smell, like old urine, with visible stains — I didn’t dare to use it. There was also a strange smell in the room, not quite like perfume, and it took a while for my nose to get used to it. Overall, it’s acceptable for a short stay, but there’s definitely room for improvement."

"I had a pleasant stay at this hotel. I've always wanted to try this Hotel since i was a child, because i once sent my mom for course. The staffs were all so friendly, i've got a free upgraded room. They have an amazing breakfast spread (better come down early because the foods are plenty!). My kids (and myself) enjoyed the pool. Definitely a worth visit. They have decorated a beautiful kolam too!"

"JEN Penang Georgetown: Central, Seamless, and So Worth It 🌇✨ Tucked right beside 1st Avenue Mall, JEN Penang nails the location game-smack in the heart of Georgetown with everything at your doorstep. We booked the family room, which came with a comfy sofa bed, a bidet-equipped bathroom, and a bathtub for those post-walk wind-downs. The buffet breakfast? Generous and delicious. But what truly stood out was the service-warm, proactive, and personal. They even WhatsApped us pre-check-in to see if we needed anything extra. And the cherry on top? A free late checkout at 2pm, no questions asked. ✅ Prime location ✅ Family-friendly rooms ✅ Thoughtful service touches ✅ Buffet breakfast bliss ✅ Seamless digital check-in Verdict: A must-stay. Already planning our next visit."

"Room was small but clean, cozy and comfortable. The only thing to note is that the room isn’t very soundproof — we could hear people passing by the corridor and doors closing loudly at midnight many times. Parking was challenging. Great location to nearby attractions and shops. Overall great 👍🏻"

"The hotel is located just opposite Komtar and is very close to a lot of eateries, restaurants and coffee shops. The room is very clean and bathroom toiletries are quite complete, as well as iron n ironing board, hair dryer. All the staff are very friendly n helpful n always greets with a smile. Buffet breakfast spread is very nice too. Totally enjoyed our stay there. Will definitely stay there again during for our next visit."

"The check-in process was quick. The reception staff on duty were very friendly. The room was quite okay and clean. Facilities are minimalist. Daily rooms housekeeping are available. The location is quite close to Komtar."

"I recently stayed at the DoubleTree by Hilton in Penang, Batu Ferringhi, and honestly, I’ve never been so disappointed with a Hilton property. The room we were given was dusty and had plaster bagworms (household casebearers) almost everywhere; on the curtains, the ceiling, and even one crawling on the bed. When we called reception to report it, they offered to change our room but said they couldn’t give us the same setup (we needed two single beds since I was traveling with a friend). We then asked for housekeeping to at least clean the room. When the staff member arrived, even he was shocked by the number of insects and said he had never seen them before. He called the reception himself to report how serious the issue was. and only then did they suddenly manage to find a similar room available on another floor. Since it was already close to midnight, we agreed to move. Unfortunately, the new room was smaller, still dusty, and although there were fewer bagworms, we still saw some near the curtains. Overall, the whole experience left a bad impression. The location is good, and breakfast was excellent, but the cleanliness and response to the issue were unacceptable, especially for a Hilton brand. I truly hope the management takes this feedback seriously and addresses the pest and housekeeping issues because the potential of this hotel is there; but the current state doesn’t justify the price at all."

"Love the design of the hotel. The room is huge by Penang standard and comes with lots of carpark. We had a really comfortable stay at Sho. The cons is the location which is located slightly away from the Center. The water pressure in the shower is sometimes too low. These are minor problems. Definitely will visit again"

"The deluxe room was spacious, room is clean and non carpet (which we like it very much). Toilet showering area was big too. Along the corridor, there is a water cooler, so good for top up water daily as many times as you like. No need to buy mineral water..breakfast quality is good. Variety is limited though. The restaurant staff services are excellent as all of them are cheerful and polite. Our hotel views are facing the Komtar - The top..nice view. Will stay here again if we come to penang in future"