VH Eurostar Tirana Hotel Congress & Tirana Spa

前台服務生（兩個女生）

El aire acondicionado no funcionaba bien, era horrible el calor que hacía en la habitación. Avisamos en recepción iba a venir un supuesto técnico que jamás llegó

La chambre n’était pas forcément ce qu’on peut attendre d’un hôtel 4* (murs abîmés et tachés) mais fait parfaitement l’affaire pour une nuit, et permet un accès rapide au centre ville (7-10min à pied)

Hayal kırıklığı ve tecrübesiz kaba ve sadece para odaklı resepsiyon görevlileri ve çalışanlarla uğraşmak istemiyorsanız bu otelden kesinlikle rezervasyon yapmamanız gerekiyor. Berbat ve herşeyler yalan…

The hotel is living on past glory if there was any, The room I booked was not what was given, staff at night front desk terribly rude. Room had a fan fitted with a bowl of water, never seen such in my life. Ac not working, pool and sauna not working ,Spa is a total disaster . The hotel had no security, someone came knocking on my door, I was so scared,I called the front desk, and the intercom was not working. The next morning, I asked the morning front desk to check who came knocking on my door. They do not have any cameras, and the camera on the corridors are dummy's. Security is zero , and life is not safe in the hotel. The hotel should be closed down. Trip .com should show reviews to prevent others from having such terrible experiences I am yet to recover. The stationed non rotating fan had dust entered my nose and throat. I have not been able to breathe well, plus the panic attack I had woken out of sleep in the middle of the night with someone knocking my door for more than 15 minutes.

O hotel não tinha a minha reserva ativa e tive que pagar mais 65€ para ter um quarto no edifício em frente. Tive assim que pagar não o que o Trip.com referiu mas uma reserva nova mais cara. Inadmissível Não voltarei a reservar nada com Trip.com perdi o valor da reserva