HOSHINOYA Tokyo

The room service was making of the bed only, a simple bottle of champagne and glass couldn’t be picked up nothing else was sorted we didn’t even have water in the room, the restaurants had to be booked 10 days in advance and they’re only for inhiuse guests so I’m confused why I had to book 10 days in advance that includes breakfast which we had to book a day in advance if you don’t have space at least offer room service, nothing was offered, not even an umbrella when it rained I had to ask. Service 0, location wasn’t the best either, would not suggest what so ever.

服務很好，提供的小食品也品質很好，餐廳品質也不錯，不過早飯和晚飯內容有點重複。温泉還可以，提供的牛奶也很好，就是梳粧台有點少，人多的時候比較擠不夠用。停車需要到地庫，地面開不到門口，略有一點點不方便

I am a big fan for Onsen. Hoshinoya Tokyo is the spot of luxury and comfort rest. Otemachi is a busy district but not very convenient for shopping and sightseeing on foot distance.