Passage d'Eau Hotel

It's hard for me to give an overview evaluation for Passage d'Eau hotel because they upgraded my domintory bed to a single bedroom in Homestay No. 34 at Xizhan street. My review was more to the owners of homestay No.33 at Xizhan street. The single room is reasonably small with attached bathroom/toilet. The owner is not helpful or gives tips on how to explore the Wuzhen water village and is not so friendly. I don't recommend the tourists to stay outside the Xizhan. If you have a lot of luggage, then you are in big trouble to lug your baggage to the homestay because the road is cobbled stones.

Overall is about 3.5/5. The lighting all very dull, and the location a bit deep inside, cleanliness overall still ok. The staffs are very helpful and friendly. Breakfast are good.

Excellent hotel location,many restaurants near by,super near the metro station. The room is big and clean ! Highly recommended

Reception staff at Tourist Centre helped with registration. Then one is free to explore as the staff will arrange for luggage to be delivered (via boat) to the booked accommodation, saving a great deal of hassle as the cobblestone streets are not exactly easy to negotiate if one is to drag large luggage around town. There is also the free shuttle service 24/7 which will ferry you anywhere along a fixed route in both directions, completely feee of charge. The hotel is located in a nice and quiet spot in this ancient Chinese watertown with nice ambiance perfect for relaxation. Room is a bit aged but expectedly so given the history. The room is clean with basic amenities available. Front desk staff are helpful and polite. Breakfast is not on-site. You need to walk some 3-4 minutes to the hotel next door and dine then. You can also choose to have breakfast at the stalls 早茶客along a morning market area near the stage with scheduled Chinese cultural performance, but you would need to ask the front desk staff to pre book as there is a quota for each day. When you ask the staff to book for早茶客it is advisable to check back the date you want - we wanted to go on the first morning as well be leaving early on the second morning for Shanghai, the staff mistakenly booked for second morning, we only found out after spending 20 minutes trying to figure out why we were unable to order, had to call the hotel reception and later found out that it was wrong date booked. Checkout process was straight forward. Done within 1 minute. Overall a nice 2-day stay.

Room is clean, staff is friendly. Comfortable accommodation.

It was very comfortable