Hotels in West Gate/Wu Village, Tongxiang

Spacious nicely deco hotel room, located inside scenic town , wide variety breakfast option, good service. Only issue was our room toilet had a strong cigarette smell.

It is a very nice resort for families with young children. We got upgraded to family room n we all sleep well. We got a king bed & a queen bed in this room. My children love the children area with starry light, tent, sofa. We enjoy every second in the resort by particulate in the activities. The food is also delicious.

Welcome drink from the owner! Thanks you so much. Luggage was brought up to room by owner and aircond was on and ready for us. The room was clean and tidy, there are mosquitoes net and mosquitoes repellent spray ready in the room. My room was facing along the street so there are some noise can heard still. The staircase in the house was noisy too especially people go up and down. Somewhat if is plan to go Wu zhen please remember to bring mosquito repellent spray. I was sting by mosquitoes bite. Overall was satisfied and good experience stay in Wu Zhen.

It suppose to be a great stay as this is the most expensive hotel during my trip, but it was terrible that aircon is not supply during a 30 plus degree's weather. Several way was propose by the hotel to settle the aircon issue, the end were change to other building with no sunlight could get in but still not as comfortable as if we have aircon. Thanks to the hotel providing fans for our room but would appreciate we can be informed during check in, it will simplify us from changing the room. Hotel said is because changing the aircon system from hot air to cold air will take 2-3days but I don't understand why cold air is available in the lobby. Plus my hotel at Shanghai can change the cold air to hot air in a second.

Absolutely love this hotel - from the hotel grounds, the rooms, service and location - just perfect. Within wuzhen - just steps out but yet quiet and serene. Rooms were spacious and luxurious. we booked a driver through the hotel back to hongcun and the hotel porter not just helped with our luggages but accompanied us to the visitors centre where our driver is waiting, helped us load our bags, told the driver to take care of us as we are foreigners and do not have local numbers and to drive us safely. He waited until we got into the car and drove off. I cant recommend this hotel enough.

Our stay at the Wuzhen Tong’an Inn was nothing short of delightful. This review is specifically for Wuzhen Tong’an Inn, not the Waterside Resort. We were fortunate to have encountered a helpful lady at the visitor center who informed us that our original booking didn't face the Wuzhen grand canal but instead their own small private canal, which wouldn't offer views of the ancient boats. She assisted us with an upgrade to the Tong’an Inn, which provided not only beautiful scenery but also a prime location right at the heart of all the happenings. All Wuzhen guests head to one place for the breakfast buffet, which, conveniently, was right at our hotel. This was a significant advantage as the original booking would have required a 20+ minute walk, especially inconvenient in the rain and cold. Our room was a blend of ancient Chinese style, with fragrant old woods, and a modernized living quarter complete with a hot shower and smart devices. It was impeccably clean, providing a perfect balance of traditional charm and contemporary comfort. Everyone in Wuzhen was incredibly friendly. Special shout out to Mr. Ling, who helped us with our heavy luggage bags. He was courteous, professional, and extremely helpful. It's unfortunate that we only booked two nights here. We would definitely love to stay longer in the future.

Location of the hotel is really near the entrance of Wuzhen Scenic Area. The room was big and clean. Water pressure in the shower could be better but other than that, it was a pleasant stay.

I was fortunate to stay at the ”Shengting Hotel” in Wuzhen. People say that this is ”the last waterside family in China”. People say that the water town in dreams hides the years like water. People also say that once you come, you will never leave... In Wuzhen, there is a feeling of time passing by⏳, walking through the long streets and short alleys, watching the years turn darkly and the waves ripple, which can pause you in the fast pace. The hotel's butler service surprised me. I would like to praise our butler this time. It's a pity that I didn't ask the name of this butler. The tall boy wore glasses, was polite, enthusiastic, and explained carefully. Especially before arriving at the hotel, because I noted that I had just had surgery, the hotel called to help me upgrade to a better room. The entire Wuzhen trip brought an unexpected surprise to the whole family in 2025, which made me full of touching and surprises about Wuzhen. After returning, I couldn't wait to recommend Shengting Hotel to people around me. Not only did Wuzhen get extra points, but it also gave me a better impression of domestic scenic spots and hotels. Be sure to eat the hotel's breakfast! ! ! I was particularly surprised and amazed!! It was the first time I had a breakfast made to order in the country! Elegant and exquisite! Great taste!!

I recently had the pleasure of staying at this hotel, and I must say it was an amazing experience from start to finish! The location of the hotel was perfect, with easy access to public transport. The staff were incredibly friendly and welcoming, always eager to assist with any requests. Check-in was smooth and efficient, and my room was spotless and well-equipped with everything I needed. The bed was exceptionally comfortable, making it easy to get a good night’s sleep after a day of exploring. The amenities, such as free Wi-Fi, fitness center, pool, restaurant, were top-notch and added to the overall enjoyment of my stay. I also appreciated the complimentary breakfast, scenic views, or any other notable feature, which made the experience even better. Overall, I had a fantastic time, and I highly recommend [Hotel Name] to anyone visiting the area. I’ll definitely be back!

The second photo of the Chinese New Year was taken in Wuzhen. How did the hotel choose this place? It should be fate. I first looked for the famous Wusi Hall in Xizha (probably called this). I read the reviews and found that some people commented that the hotel was suddenly out of service and switched to this place. I searched it and it really met my requirements. Then there was another zero negative review, so I was even more curious. Let's comment on it. The housekeeper will contact you in advance to tell you where to park and pick you up by boat (given once each). The value-added services of the room I booked are for your reference: 1. Free tickets to Xizha Scenic Area (4 tickets); 2. Free tickets to Wu Village Sightseeing Tour (4 tickets); 3. Free first Minbar; 4. Free fruit in the room; 5. Singing bowl/handpan morning sound experience (enjoy after reservation) 6. Reserve VIP parking space, free parking fee; 7. One cruise experience when entering or leaving the store (available between 09:00-16:00) 8. One hotel breakfast/cruise breakfast experience (experience time is 7:30 or 8:40) 9. Butler service; 10. Afternoon tea in the room (14:00-16:00). This hotel has only 17 rooms and three related Chinese restaurants. Except for breakfast, this hotel does not provide food at other times. Room facilities: The only shortcoming is that the air-conditioning motherboard cannot be controlled. One day I found that I turned on the cold air-conditioning and could not pick out the two words of heating. I was also puzzled. This can also disappear. Breakfast: The set meal gives you a choice, which can be full~ The taste is remarkable. If it is not enough, you can order it again without paying. The yellow croaker noodles are bland and oily, the beef vermicelli soup does not taste like beef, and the salty soy milk is not delicious. Everything else is pretty good~ I stayed for three days and basically ate breakfast once. Hygiene: There is sticky stuff on the toilet, and there is still dust in the invisible corners. Service: The service is really good. This is perfect. Foot bath tub, afternoon tea, everything is prepared for you. I said I wanted to wash clothes, and the housekeeper reminded me that the central point was not very clean, and gave me laundry detergent and clothes drying rack ~ I always responded to my requests ~ It's quite good ~ Summary: This hotel is very quiet, but it is at the end of Wuzhen. If you want to visit the entire West Gate of Wuzhen, it may take some time ~ but it is very close to Wu Village ~ you can visit it twice, and my husband is also very satisfied. Although there are shortcomings, it can be tolerated.