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Nice room, clean. Convenient location and friendly staff. Excellent breakfast.

I love this place, customer service amazing, room clean

We booked this hotel based on location close to Toronto International Airport and that there was a shuttle service available. Our flight arrived at 12.30am and no sign of the shuttle. On ringing the hotel we were advised that the shuttle finished at 11.30pm. No where on the website mentioned the hours of operation. An expensive taxi ride later was met at reception by a very unhelpful and surly staff member. A $100.00 bond was put against our credit card in-case of damage to the room. I note that this now been charged to our credit card account, despite leaving the room exactly as we found it. Breakfast, the hot food was cold, coffee was undrinkable and the paper plates and plastic cutlery made eating breakfast difficult. Our overall experience was poor and will not use this Comfort Inn ever again.