Tor Park Hotel

AWFUL, STEER CLEAR. I booked for myself and my daughter for 2 night. On arrival I was ready to turn around and just leave. The hotel is used as a hostel for people released from prison and with other antisocial proclivities. The receptionist didn't believe we had paid even after showing booking etc. People hovering in reception, smoking, and just staring. I was really unearved. We stuck it out for both nights but no room cleaning, so there were no fresh towels or sheets. No fridge or water. Just horrible go anywhere else.

I will start by saying AVOID THIS HOTEL the pictures are extremely deceiving, the hotel does NOT look like any of the pictures! Filthy, dirty disgusting hotel, Was told false information on the phone when booking, was told breakfast included to find out the kitchen was closed when we arrived. Also a needle was found in the carpark, after this was found we left! Contacted customer services to be told its not in their carpark!!

There were no staff on hand, the room was dirty, garbage in the corridor and lift. Breakfast was not available as per reservation, nor was there any bottled water in the room as per tariff. When asked for we were told there was none in the Hotel. We were woken up in the morning by people walking along the corridor due to the noise from loose floor boards. The picture of the rooms available on the website shows a much better room than the one allocated. No staff available on reception and they could not be contacted by phone as they were not available on the number given. We booked in at another Hotel after one night incurring additional cost. Refund requested.

I rate it one out of five because I can’t give it zero it’s terrible. The whole hotel smells. It needs complete deep clean as cobwebs everywhere there’s on the bed there was stains on the pillow. There was hair on the mattress on the sheets. There was mess and stains everywherewe couldn’t stay there. We had to find another hotel.

Terrible Would not stay again got there and told we don't do breakfast WiFi poor first room given had not been cleaned shower not working tonight being filled council i will stick to bandb infuther.

You get what you pay for. Fine for a cheap stay. Room had not been hovered and was missing items listed eg hairdryer. The floor was disgusting and the bathroom not much better, however the sheets were clean. Room had clearly recently been repainted as frog tape left on switches. Staff were a bit unhinged, telling us they hope our nephew doesn’t pawn his birthday gifts for ****. Found dead rat next to my car in the morning. Probably wouldn’t stay again, but was fine in a pinch.