Hotel Puente Real

Hotel correct, vu sur la mer très jolie

Dicht bij het strand; ontbijt viel tegen; mooi uitzicht op het balkon.

I would stop taking bookings for the Puente Real Hotel otherwise you will have some very similar feedback. 4 out of 6 of us became very ill at different times over the 7 nights stay, including my 6 year old son. After looking at some recent reviews on trip advisor it looks like we aren’t the only one. The food at this hotel is appalling. Cold, not alot of options. We ended up eating elsewhere after day 3. The snack bar by the pool is OK but again I wouldn’t trust it, the toastie and chips is what we survived off until we went off resort. Rooms are dirty, not sound proof as we had a beach facing room but the clubs directly across the road are so loud, plus you can hear the room next to you water running and the rooms need some work on to update. First night we had a drunk banging the door while my kids slept, second night the phone was ringing at 3am then more people banging the door the third night. And If you are in the main block then hope you like getting the stairs as the lifts are tiny and always full, good luck if you are on 9th floor. I had a push chair and people refused to let me and my son in to the lifts on multiple occasions. I would have to wait over 30 mins for a lift sometimes. Staff are friendly enough but maybe only a handful speak English. This is fine but not helpful when your child is very sick in the night and you need help. They do clean the room every day but it’s the standard swap of towels make beds etc. unless you say something. Pools are nice but cold till about 3pm then they shut them at 6pm. No structure for sun beds it’s just fight for yourself. If you leave just your towel on one longer than 30 mins the lifeguard comes and takes it. My 2 year old son pulled out a light from the baby pool very easily and a massive rusty screw fell out. There are bins around the pool and snack bar area but you wouldn’t know as there is rubbish flying around everywhere, no one is cleaning it up. The amount of times I had to fish out rubbish from the pool is gross. Arcade on site isnt much there and most of the games break or just take your money, needs replacing or just taking away. Pool bar staff are lovely. Toilets by the pool aren’t clean so if you can, go back to your room I’ll easier. Thankfully the entertainment team were full on and put on a good time or I think me and my kids would have gone out of my mind. In my opinion even though the location is ideal as it’s just by the airport, I’d prefer to go to Benalmadena which is such a vibrant lovely area or more towards central Malaga. Both places we had lovely food at and great areas. I wouldn’t recommend this hotel, we didn’t see one TUI rep either, not great.

Estadia 5* tudo bom Limpeza Comida Excelente condições nos deram estes dias que cá estivemos. Muitooo bom os anamidores muitooo simpáticos. Célia e o Diogo o português 😆😆 gostamos muito de conhecer são excelentes pessoas....obrigado

Tudo bom ao longo da estadia de 4 dias, desde a receção, serviço de bar, serviço de limpeza, serviço de quarto, e a equipa de animação é muito boa no que faz, entretém a malta o dia todo, são muito simpáticos e sempre dispostos a ajudar. Tudo excelente. O Diogo é muito porreiro e sempre alegre, a Célia é uma jóia de pessoa, e a Cassandra não falei com ela mas é muito bonita 😂😂 Foi um espetáculo estar aqui com o vosso serviço.

Muito bom hotel, mas a animação ainda é melhor! O bar é um espetáculo, bebemos todas as bebidas possíveis e impossíveis, muito boa disposição em todos os trabalhadores! Muito perto da praia o que é muito bom para o meu filho, obrigado por tudo