Elisabeth by the Sea Hotel

我一般不評價但是這個酒店真的超出我的預期。房間和酒店設計都非常棒，服務態度好，酒店早餐的水果和配麪包的料也很新鮮豐盛。悠閑地在海邊領略託薩的風光真的很治癒。如果有機會一定會再來！

This hotel was simply heavenly. The room was spacious, clean, and bright. Very comfortable for a family of four. The breakfast buffet fresh and delicious. The rooftop pool overlooking the beach and castle felt magical. Location is the best- steps from the beach and minutes from the town for dining and shopping.

No es un Hotel 5 estrellas.Tiene problemas con el servicio de habitación

Perfect location. Rooms were clean and all new. Breakfast was hearty and delicious.

Check in was easy. Definitely didnt realize if you have a car, parking isn't included and its a charge. Unfortunately their lot was full so we had to fond alternative parking and it was far. Upon arrival to our room, everything was clean and fresh nothing negative about the cleanliness. The inly negative is there was no welcome info about hours of bar, pool, breakfast and etc. so we had to keep asking for information. They also did not prepare us for needing separate cards for pool towels and it one card per towel. Why we were not given these upon check in ? Other than those minor details we had an amazing time with our stay.

While the design of the hotel is undeniably stylish and visually appealing, everything else falls far short of what one would expect from a five-star establishment. Unfortunately, the service and operational standards are nowhere near luxury level – or even a solid four-star experience. Here are just a few of the issues encountered: The restaurant operates only during breakfast and dinner hours — no 24-hour food and beverage service, which is standard in luxury hotels. Guests are issued a card to receive sun deck towels; if lost, you're charged €20 per towel. This feels unnecessarily punitive. Housekeeping failed to replace used towels even when they were clearly left on the floor, which is a basic standard. Payment was required at check-in rather than check-out, and the receptionist handling the process was unfriendly and unwelcoming. When I arrived with a baby and a pushchair and struggled with the door, no staff member offered help. A fellow guest — not an employee — was the one who assisted me, while the receptionist sat idly. I had to wait an unreasonably long time for the elevator as housekeeping staff and a manager were chatting in one elevator, blocking access and showing no courtesy in allowing guests (me) to go first. The rooftop terrace only offers food service on weekends — a missed opportunity and poor planning, especially for guests staying mid-week. Although moststaff members are kind and appear to be trying their best, the overall execution is lacking. The hotel fails to meet basic hospitality standards, let alone the expectations of a five-star experience. These shortcomings are inexcusable, even in low season. I would not recommend this property to anyone expecting luxury service — or even reliable four-star quality. A disappointing stay.