The Ridges Resort on Lake Chatuge

We enjoyed the property throughout our stay , the room was clean an the grounds were kept in excellent shape daily ! Beautiful area , waking up daily an having coffee on our veranda overlooking the lake definitely made a great start to the day . The staff was friendly an helpful an always asking if everything was OK an any ways to improve our stay . It may be our new getaway to the mountains!

I was looking forward to staying at this resort for a business trip, but it was a great disappointment. The grounds and lake are beautiful, but the facility is horrible. It looks like the main lodge was remodeled, but the attention to detail is poor. The hallway carpets are dirty and paint is chipping on the walls. I stayed in a suite that faced the lake and the room smelled like a dirty locker room. The floors in the room and bathroom were dirty and there is terrible mold in the shower. (It was so bad, I showered with my flip flops on.) The soap dish was broken off and the tub was dirty and chipping. Besides the smell and dirty floors, the worst part was the mosquitos and gnats in the room. I had to cover my legs and arms while in the room and had to find a way to cover my face at night to avoid the bites. My employer was paying for the room and other hotels in the area had no available rooms, so I had to stay. Very disappointing and nothing like the photos posted on the website.

Dropping my child off at her first sleep away camp the next day, we booked this hotel to ease her anxiety and the stay was awful! We paid extra money for a lake view with balcony. The balcony door had a heavy film all over it with a tree right in front of the window so could not enjoy the view. The balcony was covered in spider webs and felt unsafe to use. I also killed a spider on the wall in our room. We did not check the beds until 11:00pm and the sheets were dirty with crust and hair in them. Luckily the other bed was clean. My complaint in the morning to front desk was apologetic but said the maids do not change the sheets if the bed does not look like it was slept in. I did not make a big deal because I didn’t want to upset my daughter before camp. Tried getting a hold of manager multiple times with no success so maybe this review will get their attention. Gave you the chance to handle personally but your guests need to know you are no where near the cost of stay! However the restaurant was excellent and recommended - food drinks and service! Just don’t stay at the resort!

Lake front property kept in excellent condition Great walking paths seats to sit in. This was an older establishment but had been kept well. They should replace terrible stained chairs in room. The plumbing went out at 3 am no water or toilet but it was due to weather but it was a decent stay otherwise.

Last minute excellence! The restaurant on the grounds is excellent. There are also other options within walking distance that are all great. We love the bed, no complaints at all.

Me and my husband stayed at The Ridges it was lovely it was everything i expected. I enjoyed the views and love the marina Restaurant it was Delicious 😋. I would recommend to anyone wanting to have some peace .