The Lake View Toya Nonokaze Resort

良い思い出になりました。

Excellent buffet dinner and breakfast. Great variety of food choices. Great onsen, especially the rooftop onsen. Enjoy the starry night at night, and the view of Lake Toya and Mount Yotei in the morning. Yokata provided by the hotel is fancy. Free parking. Great experience.

酒店服務人員，英文流利，自助晚餐早餐非常美美美，但價格比較貴，溫泉環境美麗，希望下次再有機會來

幸好準時登記入住，安排房間不太滿意都有時間安排一間較好景觀的房間，職員合作、溝通良好。 選擇了含自助早餐和晚餐的價錢，兩餐都很好吃、食物選擇多，大家推介的牛扒也令我覺得很滿意。

酒店在湖邊，可直接在酒店看花火。 晚餐選擇多，質素高，特別喜愛鐵板牛及燒螺肉。 到酒店慶生，有花、蛋糕、相片增送，超細心。

The hotel offers a spectacular view of Lake Toya facing Mount Yotei absolutely breathtaking, especially from the outdoor onsen, which we truly enjoyed. The buffet dinner and breakfast were both satisfying, with a good variety of options. However, we found the level of hospitality, particularly from some of the male Japanese staff, to be lacking. They didn’t seem as helpful or attentive as expected. It would be beneficial for the team to undergo more hospitality training and perhaps learn from international standards to enhance the overall guest experience. A beautiful place to stay, but service has room for improvement.