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The negative reviews on Google were right! The Coach Room at the Swamp Rabbit Inn was 66 degrees when we checked in and the split on the wall did not work. The temperature was forecast to dip to the 40s that night. There was no one on site so we texted the number we were given for help. After an hour with no response we booked a hotel and left. We have still not heard back anything from the owners and several days. ******* has tried to get us a refund but apparently the owners refused. Then the owners sent us a link, asking us to review on Trip Advisor. OK, gladly! The room was dirty and the toilet ran intermittently. See photo of closet floor with clothes bar on floor amidst hangers and broom and dustpan.

Not s pleasant experience. The room desceription mentioned a shared bathroom. It was on the other side of the house, three rooms and a hallway over and adjacent to the common kitchen. Breakfast options were limited to thawed muffins, bagels with no toppings and cold cereal. No staff member or owner was present at any time.

Very disappointing. The place was not maintenance on the outside. Pool was not useable. Chip paint on the framing going into the bathroom. There were spiders and webs all over the porch chairs so forget using them. There were spiders in the bathroom shower. TV did not work in the main living room. The outside picture posted on the website is not what the house looks like. They're is so much potential for the place it was disappointing. Beautiful kitchen. Oh and the smoke detector is missing in our room.

This was our 2nd experience at a Swamp Rabbit Inn property. The first time, we stayed at the Greenville location. I followed their page for years afterwards, which is how I learned about the Travelers Rest location. Otherwise, I would have never known that TR even existed! We opted for The Cottage, instead of the main inn. We wanted to have the whole place to ourselves for a true getaway. The Cottage definitely has that charming, cozy, atmosphere about it. There was plenty of room for six people, even though we ended up with four. The 2 bedrooms are huge, and you get 2 full bathrooms, which is a rare find. The beds were comfortable. The towels were big and fluffy. The only complaint my husband had was the TV’s are super small, and we couldn’t figure out how to work the TV in the master bedroom. To be fair, you don’t book a retreat at the base of the mountains to sit and watch TV all day:-) The Swamp Rabbit Inn is a viable option for accommodations in TR. As for bike rental, I recommend Freehub on Main St. in TR. We rented cruiser bikes from Freehub to ride the Swamp Rabbit Trail. The reason I’m giving 4 stars instead of 5 is because the exterior and grounds of the property is in need of TLC. Also, they desperately need a bike shed at the TR location. If I was running this property, I would turn the studio into a bike shed instead of a 3rd guest room. It would add an extra incentive to keep this place “hopping!”

Not your usual hotel room….a room in an old house …different but nice….hardwood floors….could have been noisy but other people in the building were quiet and considerate

I rented 2 cottages and one room in the main house for my family recently. The upkeep of the exterior property is poor. The buildings desperately need painting and there is no landscaping. All the outdoor furniture is rusted metal. The decking around the Coach house is rotting and railings are loose. There are no signs or instructions as to where to park although most of the area is gravel around the buildings. The interior of the main building has been updated but what they offer for breakfast is cereal and stale muffins and bagels. There were no bottled water or drinks available except Keurig coffee. It was made explicitly clear to me that those staying in the cottage rooms could not eat the breakfast they provided. The Studio AC and fan were not working thus making that room extremely hot. The Coach house closet clothes rod was broken so there was no where to hang up clothing. My family complained of the beds in the Coach house being very uncomfortable. I only got a text from the owners when I requested another code for entry to the main house as ******* failed to send me the correct information. The owner blamed ******* for the failing. For the price I paid for these rooms I expected much more and was embarrassed to have placed my family at this property.