لا كينتا إن آند سويتس باي ويندام يونيفرسيتي أريا تشابيل هيل

Extremely noisy, highway noise, I couldn’t sleep Staff very friendly Breakfast very basic Bathtub stained Room was good for the money

It’s a great location. There’s plenty of places to eat around and it was very quiet as we settled down for the evening. I am here for business and for medical purposes, so I’ll probably stay here again.

The toilet was not working well, you can hear the plumbing when others were using the bathroom . Look at the moldy showerhead. Gross. The air-conditioning smelt of mold, a health hazard No soundproofing at all. I can hear my neighbors talk through the walls. I can hear guests coughing in their room when I walk along the corridor. Everybody were slamming their doors late at night and early mornings. Breakfast was beyond basic. There was a woman in messy hair eating breakfast, a guy coughing without covering his mouth.

Nice hotel and reasonably priced. Far better than the RedRoof we were booked at originally. Pretty little courtyard in back to set and have coffee.

We understand that the rules are really different during the COVID-19 crisis, but they need to be up front about what IS and IS NOT still part of the booking. The facility has a pool, and knowing the chlorine in the pool would kill any virus, they had no real reason to close the pool, but we didn't find out that the pool was closed until we got there! The booking promised "free breakfast", but that too was not available even though the booking said it would be. When I checked in, they mentioned that coffee (and hot water for tea) would be available in the lobby, but any time we went to the lobby, the water for tea was barely warm, and it took the staff several minutes when we asked for some hot water for tea. My wife asked for a bottle of water so we could make our own tea in the room. She was told she'd have to PAY FOR the bottle of water. Forget the fact that they took away the "free breakfast" without telling us, we can't eve get (free) water for the room?!? Not wanting the housekeeping staff to come into our room during our stay (to minimize any chance for getting/giving the virus), we tied up the trash bags and left them outside the room for housecleaning to collect. We also placed our garbage cans outside the room so they could give us new plastic bags for the cans. When we came back to the room, the garbage cans were there, but they didn't put bags on or in them. What did they think we left them for?? We had to go to the front desk to ask for more garbage bags. We understand that COVID-19 requires some changes, but tell us about the changes WHEN WE BOOK and work with us while we are there. Somewhat disappointing.

Quiet, clean, comfortable stay. Very convenient location with plenty restaurants to go to. Easy parking. We had everything what we needed for our stay.