Hotel Dhruv Palace

Service itni achi thi nhi room me rakhe huye telephone se call krne pr call uthate nhi the bhot bar or bathroom me toilet paper nhi tha uske liye bhi bola gya but unhone diya nhi....agar food ke bare me btau to food bhi bilkul acha nhi tha humne masala papad mangya tha pr usme se kharab hone ka smell aa rha tha pyar khafi time ka rakha hua tha usme se badbu aa rhi thi hamara Paisa waste gya khane me Bekar service thi khana acha nhi tha masala papad me se spell aa rhi thi kharab hone ki quality khane ki achi nhi thi bathroom me toilet paper bhi nhi tha reception pr ja kr bola to unhone mana kr diya

Decent place ... the food isn’t the best and room service and house help is slow.. the washroom has leaks and water problems the location is ideal to stay near to the temple... but quality of room isn’t that great

The overall hospitality is really good (4/5. Apart from it being a bit far from the temple, it is perfect. If you are ok walking for 12-15 mins to temple, this is definitely a stay i would recommend.

Hotel Dhruv palace is just at walking distance from the triambakeshwar temple. It was very comfortable for my family members to visit the temple due to its location. Rooms have windows which showcase the splendid bhramagiri parvat. Food tasted very good. Overall experience was amazing and satisfying.

Room clean and had been recently updated. Front desk Staff were friendly and went out of their wst to provife great service. Stayed 3 nights and room was made up only on the last day and then forgot to replace the towels etc they removed. Was quiet even though very full. Breakfast was ok but staff need to monitor more closely, wipe tables etc. I woukd stay again.

I got the names of 4 hotels from the panditji (Ajit Chanwadklar - 0 98 22 22 25 30) who helps in organizing pujas at the Trambakeshwar temple). But of the 4 hotels, 2 picked up the numbers and Dhruv was more customer friendly. Answered all my questions patiently, did not ask for advance online payment of INR1500 (ac room) for 1 night and even said could organize car trip back to Mumbai airport. Every time I called them before the trip, the phone was promptly attended. As for as the rooms, beddings can be cleaner (quite 2 star), no geyser facility in the bathroom. This is important because in rainy seasons (and I went when it was pouring and needed to take bath at 5 am for my puja), without geyser it is shivering cold! They have an in-house auto and driver who took me to the pandit's house and next day morning again at 5:30 am for the same rate of INR 40 each side. Dinner and breakfast - you will limited and popular items though they have an extended menu card. Food is hot but comforting. Quick service too. You can see the kitchen - it is very clean and will also pack you pure veg (no onion and garlic meal) if requested. My driver whom I took from Mumbai airport complained that his room had a huge mosquito problem! The hotel is around a good 20-25 minutes walking distance from the temple even if you take the straight route though they will tell it is just 10 minutes! Do not expect much from the hotel in terms of facilities but the fact that I was a single woman traveler the hotel staff really made me feel very comfortable and secure. - Really appreciate that