أنيلانا نيلافيلي

It was absolutely perfect. We‘ve been there in difficult days for Sri Lanka. So we were the only guest in this big hotel. In the beginning it was very strange for us, but the staff was so friendly, kind, attentive and talented, so we immediately fell in love with this beautiful place. The staff let us feel like we were in paradise. Everyday the kitchen team made us an absolutely delicious menu. For us it was really the best food here in Sri Lanka. A big thank you to the chef and his team and also for all the others. And thank you to Cruze for the drinks. Our three days and nights there we will never forget. We already miss this talented staff and our time in Anilana.

Hi All, publishing this comment to share my client's experience in Anilana Nilaveli Hotel. Guest Stay : 13 Jun 2022 Guest Nationality: UK Of course this was a good property by then but after the pandemic now it's a run down one with the recent management change. As a travel agent I had a guest from UK, whom wanted to relax in Trinco beach for about 10 nights and accommodated him in this property since it was in an ideal location for them to relax. However once they checked in to the property they noticed that the hotel amenities were not in good conditions. Since every one should aware of the hotels what you all planning to visit should know about this. Pool tiles were broken and can lead to a major injury . Guest have lodged a complaint regarding health and safety, as an agent we did change the hotel immediately. Attached are images what we received. Of course they have upgraded my client to a higher category room and after advising the hotel to change the hotel to their sister hotel in Pasikudah, client did not wish to stay there either. Since it was a long stay, upon the request made we paid 50% of the total value to secure the booking, and after a months time received 03 nights stay refund holding 01 night stay refund by putting front their cancellation policy to safe guard themselves having the said issues. Before you all to select this property, please check whether the amenities are in good condition, power generator status, Bar facilities, in room phone call facility, coz they had not none. + management spoils clients head when they decide to move out for another hotel in the same region. Message from client : Quote, 👇🏻 The manager has just shown me the other hotel it's as bad as this one I've told him I'm not staying there I'm not changing hotel for that place hopefully you will find something nice im. Not bothered about how much just get me out of here a week in the Maldives would be nice😀 Un quote. If you are willing to use this hotel think twice as they gonna play with your money !!! Thanks.