"Hotel was beautiful, decor and ambiance. Rooms a little small but the amazing view made up for that. Location was perfect to walk everywhere around Tromso town. Breakfast was lovely and catered for all. Staff were very friendly, helpful and welcoming. We would definitely recommend to friends and would stay at this hotel again."

"Nice hotel with water view from our room. Close to everywhere in the city. Unfortunately we missed our breakfast both 2 days."

"Nice room with view, excellent location and cleanliness"

"Upon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing. For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal. Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient. On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement."

"The room is small and cleaning is available every four days. The staff at the reception is generally friendly."

"Conveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure."

"This is the only one hotel that is serving half board meaning breakfast and dinner is included, plus they throw in a tea break serving a piece of cake and tea/coffee during the afternoon from 3pm - 5pm. Since our arrival was after the dinner time, the hotel reception was so nice to kept us two cold plate - was delicious! As we arrived during the Easter weekend, many shops were closed. Hence it was good that we have dinner included at the hotel. Everywhere is within walking distance. Help yourself Coffee/tea are served all day long at the reception. In the late night, after we returned from aurora chasing around 2am, the doors are locked and manned by security, so it is quite safe. There is a sauna but I didnt have a chance to use it, staff are friendly and helpful."

"Overall, this was a good stay, especially for a long layover, though there are a few areas that could be improved. The bedsheets smelled and felt clean, but there were a few random speckles of black dots on two of the blankets that could be removed. It was a small detail, but noticeable enough to affect the overall impression. Rest of the hotel is clean and well-maintained. The bathroom could also benefit from more hooks or hanging space for towels and clothes. That said, we booked a room for four adults and it was pleasantly spacious. There was sufficient seating, and it comfortably accommodated two large suitcases plus three smaller ones without feeling cramped. The beds were also very comfortable. Breakfast was exceptional. There was a wide variety of options—from well-prepared hot dishes to marinated herring and smoked salmon. The selection of pastries was excellent, and beverages included Biola yogurt drinks, juices, and chocolate milk. Everything we tried was of high quality. There is also free laundry available on the 6th floor, which is a very useful perk for travelers on long journeys. The hotel staff were very friendly and helpful throughout our stay. Special thanks to Julia for her assistance."

"Good location and food"