Mystik Life Style by Newmark

Très déçu de cet hôtel,le service est médiocre,serveurs désagréables ainsi que la réceptionniste. Le point positif la belle plage de montchoisy, mais pour y accéder il faut passer par une plage de cailloux non entretenue avec des vieux linges qui traine.le chariot de linge sale également depuis deux jours à côté de notre chambre.toiles d'araignée au niveau meuble de sdb,lunette des WC jaune,mobilier de la chambre vieillissant.fientes d'oiseaux sur les bains de soleil et terrasse les photos du Site sont belles mais la réalité est toute autre.etablissement très bruyant,et hôtel à proximité qui organise fêtes donc prévoir des boules quies.la carte n'est pas variéee et un peu chère.beaucoup de chiens errants qui hurlent à la mort serviettes de plage non changées en 2j.nous sommes venus pour nos 30ansde mariage et anniversaire et aucuns souhaits.lorsque nous leur avons fait part de nos remarques nous avons seulement eu droit à un désolé...

Our stay at Mystik Hotel in Mauritius was an absolute nightmare, especially considering we were there on our honeymoon and were expecting something special. Instead, we were welcomed with disappointment after disappointment. To begin with, there was no complimentary water provided – everything had to be paid for, which is ridiculous for a so-called “high-end” hotel. No room service, no luggage service, and no in-room phone to even contact reception. It felt more like a cheap hostel than a hotel. The WhatsApp number they give for assistance? Completely useless. No replies. We were put on the second floor with no lift, despite clearly traveling with six heavy bags including four 23kg suitcases. I had to carry everything myself while staff just stood by. Not once did anyone offer help. As for the room itself, it was crawling with lizards, the AC was way too small and ineffective, and the room remained hot most of the time. No proper cleaning was done during our stay – just a poorly made bed. The bathroom was not cleaned and towels weren’t even replaced. This is basic hotel service and they couldn’t even get that right. We were promised early check-in, but instead had to wait for the room. They even promised breakfast for early checkout – another empty promise. When we did have breakfast, it was a joke. Only one item allowed, no buffet, and terrible quality. Easily the worst hotel breakfast we've had anywhere. Overall, the service was non-existent, the comfort was poor, and it was a huge disappointment for a honeymoon trip. This place is all about the photos and absolutely nothing about service or hospitality. Avoid at all costs. There are far better places in Mauritius that actually care about their guests.

Nous avons séjourné 10 jours de rêve à l'hôtel Mystik. Tout le personnel particulièrement les équipes du restaurant ont été adorables. Toujours souriant et aux petits soins pour nous merci Prisca et tout les autres. A chaque déplacement que nous avons effectué les chauffeurs de taxi qui travaillent avec l'hôtel ont été au top. Merci à eux. Au plaisir de vous revoir Chambre 30