With a stay at KK Sapa Hotel, you'll be centrally located in Sa Pa, within a 10-minute walk of Sa Pa Square and Sapa Catholic Church. This 5-star hotel is 0.7 mi (1.2 km) from Sapa Lake and 0.8 mi (1.2 km) from Ham Rong Mountain.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Sa Pa? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 186 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
JJesryl2025.03.23
Our 6-night stay at KK Sapa Hotel was nothing short of amazing! From the moment we arrived, we were greeted with warm hospitality and impeccable service. The hotel itself boasts breathtaking views of the Sapa mountains, luxurious accommodations, and top-notch amenities that made our stay truly memorable.
A special shoutout to Huyen, the receptionist who went above and beyond to make our experience extra special. She graciously upgraded us to a VIP room, which made our stay even more comfortable and enjoyable. Her kindness, professionalism, and attention to detail truly set the tone for an unforgettable stay.
The hotel’s facilities were fantastic—from the relaxing spa to the stunning infinity pool, every detail was designed for comfort and relaxation. The breakfast buffet was delightful, offering a wide selection of delicious local and international dishes to start our day right.
If you’re planning to visit Sapa, KK Sapa Hotel is the perfect place to stay. The staff’s hospitality, the stunning ambiance, and the overall experience were simply top-tier. We can’t wait to come back!
With an air of nostalgia of the French Indochine era, Hotel de la Coupole fuses high-fashion glamour with colourful, hill tribe style. Featuring 249 luxurious rooms and suites, signature restaurants and rooftop bar, a peaceful wellbeing spa, and banquet venues for bespoke destination meetings and events. Hotel de la Coupole is an ideal hideaway for romantic breaks, family vacations, and inspiring events.
MMike•Cheong2025.02.18
A Magical Stay at Hotel de la Coupole Sapa - MGallery Collection
I had the pleasure of staying at Hotel de la Coupole Sapa - MGallery Collection, and it was truly an unforgettable experience. From the moment I arrived, I was captivated by the hotel’s stunning architecture, which beautifully blends French colonial elegance with the rich cultural heritage of Sapa.
The rooms were impeccably designed, offering luxurious comfort with breathtaking views of the mountains. Every detail, from the vintage-inspired decor to the plush bedding, reflected the hotel’s commitment to excellence.
The service was outstanding—staff members were incredibly warm, attentive, and always ready to go the extra mile to ensure a pleasant stay. Dining at Chic Restaurant was another highlight, with an exquisite selection of French and Vietnamese cuisine that delighted my taste buds. The indoor heated pool and spa provided the perfect retreat after exploring the stunning landscapes of Sapa.
Overall, Hotel de la Coupole exceeded my expectations in every way. Whether you’re looking for a romantic getaway, a relaxing retreat, or a luxurious escape in the mountains, this hotel is the perfect choice.
With a stay at Pistachio Hotel Sapa in Sa Pa, you'll be within a 10-minute walk of Sapa Museum and Cable Car Station Sapa. This 4-star hotel is 0.7 mi (1.2 km) from Sapa Lake and 1.4 mi (2.2 km) from Sapa Market.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 95 guestrooms featuring minibars and Smart televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
LlookTAOSmall2025.03.26
Overall hotel was wonderful, i arrived at 6:00am in the morning by the way there are no room available at that time Front desk was provided us a shower room and resting area at Front desk with very nice hospitality.
At 10:00 am after energy charge we went to Fancipan and came back around 16:00 the was ready when i checked in to the room the view was stunning us(room type: mountain view) overall was perfect.
BTW, we don’t want to go out then we choose the hotel restaurant for the our dinner we order food for six people as i know about the service sequences staff repeat our order to make sure that it correct; for sure we listen it carefully due to difficult of inter-language - all the food repeat correctly. Unfortunately, one of our dish was mistake from Carbonara to bolognese sauce which we know all of us don’t pork then we call staff they came with attitude that it’s our mistake but she take it for change. Suddenly i heard the sound of fighting of waiter and kitchen that one of word i heard very clearly is “i already repeat it” fifteen mins later carbonara was served and we got educate by staff that we should informed her What we don’t eat. Poor us? After five mins she came back and say Sorry to us(First of apologies) 🥺 so we would fine if she apologize and do not make that behavior. I understand some if order was mistake you need to talked with chef but for both of service and kitchen was very disappointed for us.
Outstanding
223 reviews
9.4/10
Price from
SAR 241
per night
Check Availability
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A stay at Bamboo Sapa Hotel places you in the heart of Sa Pa, within a 10-minute walk of Sa Pa Square and Cable Car Station Sapa. This 4-star hotel is 0.7 mi (1.1 km) from Sapa Lake and 1.2 mi (1.9 km) from Sapa Market.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Bamboo Sapa Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A bus station shuttle is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 109 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2025.02.03
Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing.
then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo.
The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer.
There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served.
Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰
Located in Sa Pa, Pao's Sapa Leisure Hotel is in the mountains, within a 15-minute walk of Sa Pa Square and Sapa Catholic Church. This 5-star hotel is 1 mi (1.7 km) from Sapa Lake and 1.1 mi (1.7 km) from Ham Rong Mountain.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 223 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
MMadabouttravel2025.03.05
We had an awesome time at Pao’s Sapa Hotel. The service was good. The room is spacious too. My toom is also facing the Moana’s garden too. Overall a very satisfying experience. Will definitely choose pao’s for my next visit.
When you stay at Silk Path Grand Sapa Resort & Spa in Sa Pa, you'll be in the mountains, within a 5-minute drive of Sapa Catholic Church and Ham Rong Mountain. This family-friendly hotel is 7.6 mi (12.2 km) from Golden Stream and Love Waterfall.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Vietnamese cuisine at Samu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Sa Pa? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
GGuest User2024.01.25
The place is absolutely amazing, it doesn’t get better than this in Sapa. Room was spacious and clean. Couldn’t enjoy the balcony due to cold weather but it must rock during summer. The location is a bit tricky as its on a hill and the walk up is a bit challenging, but they do provide a shuttle car every hour (you have to reserve it first). They made a slip up once where the car did not pick us up on the designated time and location so we had to pay for a third party to take us to the hotel, but the hotel compensated us for it with cash instantly. The breakfast buffet is pretty awesome, a true five star experience. Special mention to the restaurant manager who is very lovely , friendly and caring. He took care of my husbands diarrhea problems (sorry for the TMI lol my husband insisted me of wring this) by making him a special ginger bamboo concoction, and even offered his personal medication. Truly a great guy.
When you stay at Aliana Boutique Sapa Hotel & Spa in Sa Pa, you'll be in the mountains, within a 15-minute walk of Sapa Lake and Sa Pa Square. This family-friendly hotel is 0.4 mi (0.6 km) from Cable Car Station Sapa and 0.5 mi (0.8 km) from Sapa Catholic Church.Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service.Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Ggav.ted2023.12.14
Amazing stay at Sapa Town! The location is walking distance to the shops in town but not too near so much so that we can still enjoy the peace and tranquility of the place. Aliana hotel is the place to stay for when you visit Sapa Town not only their beds are comfortable, the room space and service is great! Kudos to Loang and the team at Aliana who speaks great English and provided excellent hospitality and service!
Hotel near Sapa City Center,TT. Sa Pa100% of visitors choose this area
When you stay at BB Sapa Resort & Spa in Sa Pa, you'll be in the mountains, within a 5-minute walk of Sapa Lake and Sa Pa Square. This family-friendly resort is 0.3 mi (0.4 km) from Cable Car Station Sapa and 0.3 mi (0.4 km) from Sapa Catholic Church.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor tennis court and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and free babysitting. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the resort's restaurant, Ta Van, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sa Pa? This resort has 97 square feet (9 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 77 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and spring water baths.
QQIN2019.08.27
The hotel location is good, on the top of the hill in the central area, it is a little hidden, the path to the hotel is not easy to find, the hotel is an antique wooden structure house, it is comfortable to live in, although the room is a bit small, the bathroom is a bit small, and the bed It's a bit small, there are certain obstacles to English communication throughout the course, and the breakfast is rich and tastes great.
Located in Sa Pa, Amazing Hotel Sapa is in the mountains, a 4-minute walk from Sa Pa Square and 6 minutes by foot from Sapa Catholic Church. This spa hotel is 0.5 mi (0.8 km) from Sapa Lake and 0.6 mi (1 km) from Ham Rong Mountain.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Fansipan Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
Make yourself at home in one of the 81 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
부부평사랑2025.02.05
The first impression I got from the guide after arriving was very good. With the help of the guide, I was able to make all the reservations for my trip, which made for a comfortable trip. The room was clean and the heating worked well in the cold weather. The hotel was close to the arrival point in Lao Cai, so I walked there. It was easy to find because everyone knew the hotel. I will stay here again next time. I am grateful for the warm consideration of the support staff.
Hotel near Sapa City Center,TT. Sa Pa100% of visitors choose this area
With a stay at BB Hotel Sapa, you'll be centrally located in Sa Pa, steps from Sa Pa Square and within a 5-minute walk of Sapa Catholic Church. This spa hotel is 0.3 mi (0.5 km) from Sapa Lake and 0.4 mi (0.6 km) from Ham Rong Mountain.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Bellevue, a restaurant that specializes in Vietnamese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
Make yourself at home in one of the 57 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Ppatrice2024.02.11
It's good for all the travelers and tourists who are always going out the mountain. The the staff also are good and kind...Thank you very much for the kindness 😊
68 reviews
9.1/10
Price from
SAR 166
per night
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Top 6 Premium-Hotels in TT. Sa Pa
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Discover our curated selection of premium hotels in TT. Sa Pa for your next stay
No.
1
9.0/10
31 review
Ville de Mont Mountain Resort
Hotel near TT. Sa Pa
"Good Location"
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No.
2
9.5/10
252 review
Hotel de la Coupole Sapa - MGallery Collection
Hotel near TT. Sa Pa
"Friendly owner""Delicious breakfast"
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No.
3
9.3/10
55 review
Silk Path Grand Sapa Resort & Spa
Hotel near TT. Sa Pa
"Friendly owner""Great stay!"
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No.
4
9.2/10
99 review
Pao's Sapa Leisure Hotel
Hotel near TT. Sa Pa
"Friendly owner""Great stay!"
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No.
5
9.4/10
365 review
KK Sapa Hotel
Hotel near TT. Sa Pa
"Delicious breakfast""Great view"
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No.
6
9.6/10
142 review
Bamboo Sapa Hotel
Hotel near TT. Sa Pa
"Great stay!""Friendly owner"
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Latest Reviews for TT. Sa Pa Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.5/10
Outstanding
RRechieOur stay at Sapa Centre Hotel was absolutely fantastic! The check-in process was smooth and efficient. The hotel has a very welcoming atmosphere. The room was spacious, clean, comfortable and well-equipped with everything we needed for a comfortable stay.
The staffs were incredibly friendly and helpful.
The location was perfect for exploring the city.
We would definitely recommend this hotel to anyone visiting SaPa.
We would like to extend our heartfelt thanks to Tin Tin, Huong, and Selena for their exceptional hospitality throughout our stay.
A special shout-out to Selena for going above and beyond when we realized we had left our earphones in the hotel, already on the bus to Hanoi. We reached out via WhatsApp, and Selena arranged for the earphones to be sent to our next hotel in Hanoi through their limousine service. That level of thoughtful service truly made a difference, and we are so grateful for it!
Hotel near Sapa City Center, TT. Sa Pa 100% of visitors choose this area
Price per night from:SAR 67
9.1/10
GGuest UserI booked the family room with baloncy. The room is large, with a king bed, it has a separator, then a bulk bed. Thus it is very good for 4 pax to stay.
The bed is comfortable, not to soft and to my liking.
The hotel is just next to the Sapa market and bus station. If you like to buy local stuff like nuts, it is very convenient.
To walk to Sun Plaza (Sapa station) and there are many restaurants and cafes, it is about 20 mins walk.
Sapa is a small town, thus you will not get lost.
LLizzieWAfter 4 days on the ha giang loop we wanted to find somewhere to rest and relax. We were so impressed by this hotel that we booked an extra night, it’s easily the nicest place we have stayed in Vietnam and such great value for money. The hotel and rooms are really well kept and gorgeously decorated, beds super comfortable and cleaned each day. We had a minor issue with the heat for the shower which they fixed within 10 minutes and didn’t have an issue with after that - the shower is the best we have had in Vietnam too it was hot with good pressure. The reception staff are so kind and helpful which gives the hotel a personal touch. There was a huge selection for breakfast. Location is just out of the hustle and bustle so it’s nice and quiet but everything you need is a short walk away! I often question the legitimacy of reviews for hotels but can confirm this one is worth every penny!
CCBBJOY2Oh god I don’t know how many hotel rooms I stayed in but this hotel thick blanket is heaven!!!! Front desk friendly and professional~ the tea that they serve you is amazing! Breakfast was good, their laundry service is amazing and affordable. In a nice quiet area of the town. Will definitely comeback!
NNurulGorgeous room, stayed in deluxe queen room with beautiful view. Experienced both foggy and clear skies which gave different experiences. Staff were helpful, breakfast is good, beautiful view at the pool. Location is near fansipan and cat cat village. Totally recommend. Shout out to receptionist Kate and staff Jesse for their hospitality.
GGeeGood find, near a lot of places. We have to do early check in since our bus arrived at 4am, they asked us to pay 50k vnd which i think is fair since it’s almost 12 hrs from our check in time.
Rooms are spacious, complete toiletries, breakfast is ok, just have to go early because some foods may no longer be available to be made near the closing time.
They have a spot where you can take photos with Sa Pa Views
AAnonymous UserLocation is considered nearby the main Sapa centre where down the road on left turn after coming out of the hotel, nice steamboat and bbq, massage parlour, clubs, places to drink at night and Sapa market are located, walking distance ard 10 to 15 minutes. Its also 10 minutes away by walking near the bus station to pick up for those taking the sleeper bus back to Hanoi.
View of the hotel is nice, with mountains but a little foggy during the stay. Direct sun into the room in the morning.
Hotel staff is kind enough to arrange for transportation to the interesting places in Sapa without any additional cost, payment is 100% to the driver.
Downside is hotel does not have lift, all luggage and items has to be taken up using the flight of stairs beside the hotel, and its in the open area with no roof/shade, if raining will definitely be wet. But hotel does provide umbrella and hotel staff will assist in bring up the luggage.
Hotel itself is also located up an upslope before reaching the lobby.
Hot water shower only last at most 15 minutes, afterwards water starts to turn cold, not good for a cold weather as such.
GGuest UserThere was damage after the typhoon, and perhaps because there weren't many guests, it felt a bit messy overall? The staff were friendly, but as mentioned earlier, it was disappointing that the management wasn't as meticulous and considerate. But overall, it was a good experience.
AAung***The hotel is so peaceful with nice view. The breakfast is good. The hotel reception is very helpful. Buying tickets for the Fansipan Mountain trip, Currency Exchange and may be also motor bike rental for driving around the city can be made via Hotel Reception.
Hotel near Sapa City Center, TT. Sa Pa 100% of visitors choose this area
Price per night from:SAR 101
8.1/10
AAnonymous UserI actually didn’t stay here. When i came to checkin, the receptionist said there is no room for me (booked and paid online) i came from Noi bai airport to Sapa, i reached around 5.30am at the hotel lobby. I told the receptionist that i will stay only until the checkout time (11am). He said that the person who’s incharge for the booking is drunk and he/she didn’t inform him (night shift). The hotel don’t have computer on the reception area, maybe that why he cannot check and he also look like he have eyesight problem. Bless him. He handle the situation very well. He should get a raise. Dear owner, give him a raise. The person who drunk should be fired, he/she give other staff trouble. This happened today morning 26/6/2024 btw. I gave poor rating for the hotel service but for the receptionist, 5 star.