Janelle
29 مايو 2025
This property should be closed down until construction/renovations are complete. The Elevator was not working and they put my family and I on the 2nd floor so we had to carry luggage upstairs. We than requested to be changed to first floor. We went to first floor and when we went to shower they only had 2 towels and 1 face cloth. When I went to front desk because we couldn’t call no phone in the room, I was informed they didn’t have any towels and we would have to wait to see if housekeeping has any in the morning. I Love Marriott hotels but I feel like all my money should be refunded as we had to go out and buy towels to shower and it entire stay was an inconvenience. I’m sure the corporate office isn’t aware that this is happening at this facility.
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