Salis Hotel & Medical Spa

Nice hotel if visiting the Turda area. Super friendly reception staff. Confirmation said check in finished at 6pm but the hotel responded to me straight away to say someone will always be there. Large room, very nice inside. Good shower. Parking is on street, but there were spaces and it was a quiet area. Good location close to Salinda Yurda and Turda Gorge. We ate at hotel as not sure if there were many restaurants. Food was nice but quite basic, food prices though. Staff didn’t haven’t much personality but weren’t unfriendly. Only downside was the staff at breakfast, the lady was so rude. Breakfast was ok, but had much better elsewhere. Nice view from floor. Spa was difficult to find. Only a handful of chairs. Facilities ok, I would come just for the spa as the pool wasn’t very big and the heated hydrotherapy was shall - no jacuzzi. Didn’t try the sauna as it looked closed. Treatments were good price but all booked up, but emailed in advance about booking and had no reply.

Buon hotel a Turda, a solo 800 metri dall'entrata secondaria delle miniere che volendo si possono anche raggiungere a piedi. Nel suo complesso un buon hotel, discrete le camere, buona la pulizia. Buona la colazione con molta scelta nel salato un po' meno nel dolce. Dotato anche di piscina che non sembra nuovissima ma comunque l'abbiamo utilizzata ed è stata piacevole conclusione a fine giornata. Tutto sommato consigliabile come tappa del tour in Transilvania.

Super friendly reception staff. Confirmation said check in finished at 6pm but the hotel responded to me straight away to say someone will always be there. Large room, very nice inside. Good shower. Parking is on street, but there were spaces and it was a quiet area. Good location close to Salinda Yurda and Turda Gorge. We ate at hotel as not sure if there were many restaurants. Food was nice but quite basic, food prices though. Staff didn’t haven’t much personality but weren’t unfriendly. Only downside was the staff at breakfast, the lady was so rude. Breakfast was ok, but had much better elsewhere. Nice view from floor. Spa was difficult to find. Only a handful of chairs. Facilities ok, I would come just for the spa as the pool wasn’t very big and the heated hydrotherapy was shall - no jacuzzi. Didn’t try the sauna as it looked closed. Treatments were good price but all booked up, but emailed in advance about booking and had no reply. Only marking down as the lady at breakfast was so rude it overshadowed the stay.

We had a nice stay in this hotel. The check-in experience was smooth. We had nice big rooms with plenty of amenities. The airco was a bit weird as the temperature seemed to default to some temperature. Maybe we just didn't get how the system worked, it didn't bother me much. There is not a minibar but other than that you have enough service. The rooms were not noisy. The breakfast was great, with plenty of options. The location was fine, not really near other relevant places though om Turda itself. Outside Turda, I can recommend visiting Turda Gorge (great nature location) and the local salt mine when staying in Turda. We ate at the hotel restaurant which was also good. We didn't use the spa facilities as we were just passing through for 1 night, so I cannot comment on that.

The service

Hotel pessimo, personale dilettante e anche se con buona volontà non in grado di risolvere un problema per soddisfare il cliente, alla richiesta di parlare con un direttore la risposta è stata spiazzante per un Hotel che si presenta come un 4 stelle, “non è presente una persona responsabile, mi dispiace”. La stanza consegnata era nella parte non ristrutturata e priva di ascensore, piuttosto scomodo con valigie pesanti, angusta, con odore insopportabile e aria condizionata mal funzionante. La risposta della ragazzina alla reception alle nostre lamentele è stata spiazzante, “vi abbiamo consegnato una stanza 3 stelle nella parte vecchia in quanto nella parte 4 stelle eravamo pieni” non evidenziando che abbiamo prenotato e pagato per una a 4 stelle e avrei gradito essere informato prima. Aggiungo che non c’è stata nessuna disponibilità a risolvere il problema. Tenendo comunque in considerazione che lo standard Hotel in quelle zone è piuttosto basso consiglio di evitare.