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First time I had to cut my holiday in the middle of the booking period due to fake food and beverages of the hotel. Thanks Trip com for your support. All negative feedback are true. Parents please do not give any hotel food to your kids. This is an honest feedback for the favour of community health.

I would just like to start with the negatives of my stay at dragut point south, the food was not good but I would say they don’t cater for British tourists. The last negative is that during our stay my grandma fell down the stairs for the toilet by the bar by the pool, due to a light not being on, staff were apologetic but then apologies don’t help the fact that my Nan was in a lot pain and if the light was on she wouldn’t have fallen. Extremely annoyed with the hotel with this. Now for the positives , the hotel was stunning and very clean, the staff were all great , a special mention for the worker who works at the bar by the pool he couldn’t do enough whether that was getting drinks for my Nan or putting the umbrella up, he was absolutely great and a joy. Another great mention was to the staff member that helped me carry my shopping bags to the room. For a great meal try Salt kitchen which is just next door to hotel. And lastly the views from the hotel is absolutely stunning

From the moment we arrived, this hotel failed to meet even basic expectations. The first room we were given smelled strongly of humidity and cigarette smoke, with a depressing view of a dirty street and an unattractive building across the way. After complaining, we were moved to a smaller room, which at least had no smell, but it had a leak inside and the same unpleasant view. The reception staff were unhelpful. At one point we were sent to the kitchen for food, only to find nothing available. A bartender eventually gave us a cold bowl of soup that clearly seemed like leftovers. This set the tone for the rest of the meals: the food was consistently poor, repetitive, and cold. • Day after day, chicken was served for every meal with no variety. • There was no ice cream or yogurt available. • Food was never hot, not even warm. When I asked for my plate to be heated, the waiter refused. • There were no labels on food, so you never knew what you were being served. • At breakfast, even getting milk for cereal meant searching for a waiter, as there were no waitresses. Although music and entertainment were advertised, none were provided. The entire hotel was dirty and poorly maintained. The facilities were equally disappointing: • The TV only displayed a blue screen, and on rare occasions when it worked, the channels were only in the local language. • The blankets were so small they could not cover both face and feet at the same time. • The toilet floors were dangerously slippery. • The water supply was unreliable. Showers were often cold, and at times there was no water at all. Toilets frequently failed to flush, leaving an unpleasant smell in the room. Overall, this hotel was far below standard. Between the poor conditions, lack of cleanliness, repetitive cold food, and basic facility failures, this was one of the most disappointing experiences I have ever had while traveling. I cannot recommend this place to anyone.