Long Beach Alanya - Ultra All Inclusive

We have just returned from an 7 night holiday so thought its worth a review from a family of 4 , (2 adults and 2 kids ages 10 and. 16. ) We travelled with Jet2 but used private transfer from Airport and back. It Was about 1,5h. . It’s very large hotel with plenty of activities and pools to choose from. The area is beautiful with lots of green and all looks very nice and holiday mood. Unfortunately since the hotel has such a large area, it was difficult to take advantage of everything. Every day we ended up doing over 10,000 steps. The activities and information about what’s going on at hotel was not great advertised so I feel like we missed a lot because simply didn’t know about it. We paid for some activities such as zip line,( €20) tree trekking (€20) and kids loved these. Quite expensive though. We also used the free waterpark and fun fair. Some ice creams and popcorn, potato swirl at the stalls you have to pay for (€5 ) Despite the large number of pools, we mostly used the ones on the hotel side, as they had cooler fresh water. The pools on the beach side were filled with salty water and were much warmer, so my children didn’t want to swim in them. Unfortunately, a big downside was the pools with slides. During our 7-day stay, they were closed 4 times due to contamination. What disappointed me most was that reopening them took the whole day – the hotel should be better prepared to deal with such situations quickly, especially since it happened almost every day. Queues to the bar were not too bad during the day. In the evening it was more people and it depends on the bar area. The cocktails were not great and no real effort made with them. Local alcohol and not so great. CUSTOMER SERVICE- disappointing I was very disappointed with the service. Only a few staff members were kind and helpful, while most of them seemed unwilling to assist and behaved as if they were forced to be there. Their attitude was unfriendly and often dismissive. Because I do not speak their language, I also had the uncomfortable impression that they were talking about me behind my back, accompanied by unpleasant looks and expressions. This made me feel unwelcome and very uncomfortable during my visit. We booked a superior land view room. The room was one double bed and two singles. The room was cleaned every day, although “cleaned” might be an overstatement. The service was limited to making the beds, changing the towels, and taking out the trash – nothing more. At the beginning, we left tips for a few days, but since the staff didn’t show much effort, we eventually stopped. BIGGEST LET DOWN - FOOD And this is the biggest let down at this hotel. We read lots of reviews of people getting sick at the hotel. We never experienced this but the food was very repetitive and not that great quality. Just very basic all inclusive. Even through it was a lots of to chose from, it wasn’t the great. There was no theme nights (one Turkish but not great advertise so we

I have stayed at the Long Beach Hotel many times, with friends and family. Always my favorite ❤️ I enjoy every moment and the service that the hotel and its team can offer, from the restaurant to the management. The lovely cleaners are child-friendly, and the administrator Tolga is very attentive. He always notices the small nuances and details, always ready to help and find the best solutions for the guest. I have always felt welcome and special. The true value is created by the feeling with which the guest leaves.

Went to long beach with my family for a week and when I tell you, there is no need to leave the hotel !! Everything you need can be found within this resort, mini food market they have it. Gift shops they have it’s brilliant!! We were there for a week and were still finding new areas of the resort every day we couldn’t believe it, kids clubs and mini fun fairs were unbelievable. We tried many of the al la carte restaurants which were incredible, not much on those menus but very accommodating and can make the meal however you like! The mini salad bars at lunch time are a must, they are spotted all around the resort and has pretty much what you would want for lunch with such hot weather, you would also find multiple ice cream freezers all around with a great ice cream selection. The rooms are lovely, the room we stayed in had 1 double and 1 single with a sofa bed also. The bathroom was stunning and very big. My only negative part of this review is how slippy the floors get during the day, absolutely it’s bound to happen with people walking to and from the pool everyday, however to get from the hotel to the pools you have to go through a little tunnel which has a pretty big slope on it. Unfortunately on our 3rd day at the hotel my mum slipped in the tunnel and broke her wrist. The operation manager was extremely accommodating and met to all of my mums needs and made sure she was comfortable for the rest of her stay. It was just quite disappointing as she had to wear a cast for the rest of the holiday. Other then that it is a gorgeous resort and only 20ish minutes away from alanya city centre would definitely return !!