مراجعاتMandala Hotel & Spa Phu Yen

Rất ko tiện việc lên xuống thang máy

Khách sạn rất đẹp và sạch, bạn Thảo lễ tân thân thiện vã hỗ trợ nhiệt tình, sẽ quay lại lần sau.

Very good service expecally reseption People is very nice  View is very good 🩵🩵🩵🩵 Facility is wonderful

Tuyệt vời!

고급스러운 인테리어에 웰컴 드링크로 기분 편안함.

This hotel have a good service and comfortable

Verry good

Vệ sinh sạch sẽ, nhân viên thân thiện, nhiệt tình

Vị trí trung tâm và cũng gần biển, phòng cách âm yếu và khá chật

Dịch vụ trung bình, phòng mới, vị trí trung tâm thành phố

Where do I even start, this is has been the worst stay and I have been travelling Asia for the last 2 months. Firstly I arrived in the early hours of the day and when I asked for assistance in getting a cab as I was stranded, the response I received was "I do not know you". I managed to find my way regardless. This place also doesn't have an actual reception desk, instead to ask any questions you must whatsapp a member of staff. He took me to my room and gave me my key without telling me anything about the hotel no information on the wifi; breakfast hours, resturant location or the available amenities. I constantly had to text to find things out. The towels in my room had blood on them and my balcony door didnt lock to which i was told don't worry security is good here. As a solo female traveller i f ound this extremely alarming. As I was staying over christmas I asked if there would be a hristmas dinner, I was told no as I have only rented the room and was retold the resturant hours. The following day I saw a poster for a christmas dinner and sent it to the "receptionist" he then told me they only put that out today despite it being the 23rd of December, which was a complete lie. I also used their laundry service which was a complete mistake, my whites are no longer white and somehow came back dirtier than when I handed them over to the workers. When I brought this up I was told "We only accept regular clothes, not colored clothes. If your clothes have colors, you must choose them yourself or remind us." I don't understand how my white clothes aren't "regular clothes" - no apology in sight. When I then asked to check out early I was threatened with the police as I only wanted to pay for the nights I had stayed. I asked to speak to the manager who was polite and understanding thank God,but DO NOT WASTE YOUR MONEY and stay somewhere else. (They also only accepted cash as payment for the room which is very sketchy - and to use the pool and gym you have to buya day pass).HONESTLY RUN FROM THIS PLACE.

The hotel is very comfortable. The rooms are very roomy The king size bed is very comfortable. The view is very beautiful it sees the beach and the city. The night view is very nice and because it is so high up there is not much noise other than some neighbors.

Rooms and services are ok within the price range. Sea view. Receptionist and attentive hotel staff. Among them was Mr. Chuong who was very enthusiastic. Note that the hotel needs to connect with the building's reception desk, so that when guests arrive, they will receive clearer instructions.

Everything is great. The design of the lobby and rooms is very different, creating a luxurious and cozy space, the service staff is enthusiastic and well-trained. The infinity pool on the R floor is very impressive to take pictures to check in and enjoy swimming and snacking services. We ' ll come back soon😘