La Quinta Inn & Suites by Wyndham Twin Falls

We checked in around 9 o’clock and there was one man at the front desk that was on the phone after he finished the phone call he said whatever to the lady and rolled his eyes and then looked up at me didn’t say how could I help you or anything like that. I told him my name and I wanted to check in. He gave me my key cards and that was it didn’t tell us where our room was or how to get there. We get up to our room and it was very large, clean and nicely updated but that’s where the pros end. We then find out that we only have down feather pillows in our room, so I call down to the front desk and ask if we can have foam pillows brought up to us and I was told that wouldn’t be a problem but 30 minutes later we still didn’t have anything and it’s now 10 PM. My husband calls down to the front desk again and he was told that they only have feather pillows and if we wanted something else we should’ve brought them. The room itself it was actually very noisy. You could hear people running up and down the hallway, your neighbors, upstairs walking, and all of the traffic outside so because of the pillows and this issue, neither of us really got any sleep. We went down to breakfast and nothing was kept restocked. The eggs, hashbrowns and sausage were always out the waffle batter was constantly out. We waited for 30 minutes and still never got any sausage. There was only one person doing the whole breakfast buffet. Upon checkout, we brought up the pillow issue and we were told that all of the pillows were hypoallergenic and we said that’s like telling somebody with a peanut allergy to put peanuts inside of a pillowcase and it would be OK. Very disappointed in our stay.

Decent and clean hotel with a few glitches. The bed is comfortable and the room felt clean. However, the bathtub was clearly broken and they still put us in the room. That is telling. The tub needs to be replaced without delay. Don’t have people pay $200 a night to stay in a room where the tub is broken. Plus there was a wad of hair in the drain which made the shower back up. Yuck. Breakfast was better than the usual La Quinta.

Very good hotel. Pool and hot tub were excellent. Breakfast was very good. Right on the main thoroughfare. Room was clean and comfortable. Staff really didn't care much for interactions with customers. They would answer questions matter-of-factly, and that was about all you got from them. Other than that, it was a very nice, clean place to stay.

Wir waren auf der Durchreise und waren sehr überrascht über diese wunderschöne Ortschaft Twin Falls! Das Hotel hat uns auch sehr gut gefallen. Das Zimmer war sehr gross und sauber. Sehr freundliches Personal und das Frühstück überraschend gut. Es gab u.a. Waffeln! Rundherum gah es diverse Restaurants, Einkaufsläden, etc.

This property was very clean, convenient, easy to locate, beds very comfortable as well as pillows. Lots of free parking. Snack center was amazing and had everything if we wanted a snack or night cap, and toiletries galore if we needed anything.

We haven't stayed at a La Quinta Inn before so we were pleasantly surprised. It was clean, nice front desk people, but most importantly, the pool and gym are open 24 hours! I don't think we had a 24-hour pool before and it seemed like other guests liked it as well. Good breakfast, transparent charges, we were happy.