ANEW Resort Ingeli Forest Kokstad

The king standard room looked like a feature in "Wrong turn" and at 1800 that's audacious and quiet disrespectful to the the client.

The hotel night staff were superb and professional in handling our booking made directly at the hotel during our overnight stopover on our trip. The rooms were nice and cozy.

Dear Manager(s) , I am writing to express my disappointment with my recent stay at ANEW Resorts Ingeli Forest Lodge. As a loyal guest who has been booking annually, I was extremely dissatisfied with the service and overall experience this time. Firstly, the lack of working TV channels and WiFi—while noted in advance—was completely unacceptable. Reliable amenities are expected at a resort of your standard. Additionally, the restaurant service was appalling. With only seven guests present, no waiter came to take our orders. It took 20 minutes just to get ice, as one waiter had to relay the request to another. Eventually, I had to walk to reception to ask for a manager just to place an order. This level of service is unacceptable and certainly not what I have experienced in previous stays. I truly value my visits to your resort and do not wish to change my accommodation, but this experience was highly disappointing. I hope you address these issues urgently to maintain the high standards I have come to expect. I look forward to your response and assurance that this will be rectified.A gesture of good will with be highly appreciated to your loyal guest . Best regards, Sugan Govenbder

Very disappointing as standards are dropping. Rooms barely adequately equipped. Menu is limited with excessive prices however quality of food was excellent. Service levels for supper by disinterested staff was poor.After travelling km's to experience this level of services was exasperating. I wish there was an alternative venue.

The surroundings and beautiful scenery is just that. You’re away from the hustle and bustle. The room rates though are high compared to Southern Sun and Tsogo hotels or even Premier Hotels, where we also get breakfast included. The buffet breakfast for R250 is exorbitant in my opinion for what you get ( mediocre). The standard menu items were also overpriced for simple meals.

We wanted a quiet place to spend some quality time together and could not have found a better place to celebrate a memorable occasion just 2 hours away from home! The resort is situated on a lovely forest and is a dream for nature lovers, we did the hike to the dam which was relatively easy. Then we attempted the 7 km hike and got thoroughly lost, thanks to GPS we found our way back safely, albeit via the N2, so it turned out to be more like a 15km hike for us. It seems that the 7 km route is not frequently used and the pathway is not well maintained, but that's the responsibility of the KZN Parks Dept, not the Resort I think. I think there should be better signposting along the trail as well! Back to the resort, it has a very lovely heated pool which my wife thoroughly enjoyed and we were pleasantly surprised that the area was very cool at this part of the year. There are no airconditioners but during our stay we had no use for one, as the weather was very lovely and mild. We live on the KZN south coast where it is rather humid and uncomfortable during this part of the year! All in all, we thoroughly enjoyed our stay at Ingeli.