"OK, price performance is okay! The Residence Umag is a neighborhood of the “Hotel Umag” and high air to the Plava Laguna group. We know other 4* hotels in the chain - there is a clear one must say that it is weaker in general! Positively mention is the location of the hotel Umag as well as the restaurant's food possibility in the immediate vicinity of the sea! The rooms in the Residence are somewhat modernly restored, rather small and modest, but sufficient for a few days! The bathroom is usually too small... Bed was very hard, too hard for our terms! The food in the dining room of the Hotel Umag was very good! Unfortunately, the food was rather law-arm-cold and when filling the food and the drinking machines you hardly did... (Hotel seemed to be full booked!!!) . The dining room would urgently need an installation consultant and acoustic, as it is very noisy... the food outdoor is top! Conclude: price-performance ratio is good! Unfortunately, it lacks the “love for detail”, it feels everything sterile and fad to be viewed... Garden facilities great! "

"The staff at the reception, and especially in the restaurant, are very pleasant, professional, and friendly. The wellness area is excellent — both in terms of the facilities offered and the spacious saunas and cleanliness. The resort’s surroundings are impressive, and the landscaping is truly remarkable. The accommodation we stayed in is very comfortable, well-equipped, clean, and spacious. However, there are several shortcomings in the apartment. The emergency light is installed directly above the bed. The green LED, which must remain on, shines directly into the faces of the guests sleeping in the bed, which is very uncomfortable. There are no bedside lamps on the nightstands. None of the lights in the apartment can be switched off from the bed — there are no light switches near the headboard (on either side). Therefore, when a guest wants to go to sleep and turn off the lights, they must get out of bed to do so. Similarly, at night, the guest has to walk through the apartment in the dark to turn on any light. If you provide a coffee machine and offer coffee capsules, why not also place two tea bags next to the kettle? I would also like to share a few additional impressions. We fully understand that, due to the low number of guests, dinner was served à la carte and there was no breakfast buffet. This was communicated to us during the reservation, so that part is completely fine. However, when we asked why the coffee machine was not turned on during breakfast, the explanation that this was also due to the small number of guests was simply unacceptable. I do not understand how “only” about thirty guests could be considered too few to justify turning on a coffee machine, especially since the total number of guests during the breakfast period was surely higher. Dinner on both days was, quite literally, disastrous — with Saturday’s dinner being particularly inedible. As you advertise yourselves as a 5-star resort with a special emphasis on a luxurious rooftop restaurant offering Istrian specialties, we would like an explanation as to why we were served food that would barely meet the standards of a student cafeteria. Attached is a photo of the meal served on Saturday: greasy French fries and a turkey roulade that was so dry and lukewarm it was simply inedible — downright awful. Where is at least some sort of salad with dinner? Visually and in taste, a complete failure. The starters were at the level of hospital food (rice pudding with a bit of green zucchini sauce, traces of chicken over a small amount of green salad topped with plain mustard, etc.). The day before, mashed potatoes and goulash, and so on. Another confusing detail: at breakfast, among the sauces on the buffet table, there were large bowls filled with mustard, horseradish, and similar condiments. We could not understand what these were meant to accompany, given that the buffet selection offered nothing that matched them besides a few cold cuts and cheese. In short, regardless of"

"جيد جدا"

"we payed 1100€ for 6 nights in these apartments. When we first arrived, our first innitial thoughts on the apartments were good, we were on the 2nd floor, it wasnt modern, but not bad for the price, then during our first night there, our neighbours underneath us started being very loud during the late night hours around 1 or 2AM in the morning, they were laughing out loudly, drinking, their kids were screaming, we were irritated but we didnt do anything yet because we thought that they wouldnt do the same thing the next night, but guess what? the next night they were even louder, so we texted the hotel reception and the next day they have told us that they spoke with our neighbours and that they apologized and said they wont to it again. Then the 3rd night comes and they are being very loud again. So we went to the hotel reception in the middle of the night to speak to the receptionist, he told us that they will send security to their apartment to speak with them, but yet when we came back to our apartment no security came and they continued to be loud for the rest of the night, our other neighbours were angry with them too, but the hotel staff did bare minimum to stop them."

"Position away from the town and activities. Connected to Umag with a beautiful 4.5 km walk along the coast as well as by the tourist train. There are plenty of opportunities to stay at the seaside or play sports (the hotel is opposite the Umag tennis academy). The structure is large and well maintained, as are the rooms. The staff is courteous and speaks multiple languages. The spa is well looked after (although not large) and allows for a moment of relaxation just as the outdoor swimming pool is comfortable and beautiful. A more careful attention to detail and service (catering and bar) can lead to the 5 stars."

"بشكل عام، كانت إقامة لطيفة. ناقص سميك هناك للغذاء. واختيار 4 نقاط. أقل هو غالبا أكثر. وربما أقل من الطعام تقدم لتحسين الجودة."

"فندق جيد!"

"جيد"

"زرت مع عائلتي خلال العطلة . واخذت طفلة صغيرة . واسعار الموقع كان مناسبا . والافطار كان جيد . ولكن تفاجأت من انهم يتعاملون مع النزلاء . يوجد مواقف سيارات مجانيه مقابل الفندق قيمة جيدة تماماً للمال موصى بها للغاية The view is nice"