Hotel Monaco

Worst hotel I have ever stayed in. Stay at your own risk. When we first walked into the room the door was wide open without using our key card for entry. We thought this was weird and made sure that this could be locked. Upon entering we noticed questionable marks on the covers and had to turn this the opposite way so it wasn't against our face. Every time house keeping came in they did not lock the door afterwards. We told reception about this and they said they would sort it out. The following day our room was still unlocked after housekeeping. We complained to reception again but they did not speak English and had to use Google translate to flag that management is based in Buenos Aires. We spoke to the management team and they were not able to help apart from saying they will speak to housekeeping staff again. We wanted to cancel the rest of our stay but this was not possible. If you value cleanliness and privacy do not stay here.

Hotel Muito bom, confortável, tudo show.

Hotel is having building construction ongoing, lots of construction noise during the day time and unable to catch some daytime naps. At least hotel has to do some combination here to make the customer service good.