Walked in and noticed windows did not open. We went out to have something to eat. When we came back in our room we had to go downstairs to talk to front desk saying there was absolutely INSUFFICIENT AIRFLOW IN ROOM maintaining basic quality and promoting a healthy living environment. Seemed air exchanger located near ceiling was not working. Staff went downstairs to get us a cheap tripod fan which was very VERY noisy. How smart !! WILL NEVER NEVER BOOK AGAIN WITH STAYOKAY ! NEXT TIME, WE WILL CHECK ROOM BEFORE PAYING STATEMENT BECAUSE THERE IS NO DISCLOSER ON STAYOKAY'S WEBSITE SAYING WINDOWS DO NOT OPEN. ALSO VERY UNSAFE IN CASE OF FIRE ! WHAT A SHAME !
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