Serene Retreat: W/ Waterfall Pool, Proximity to Shopping & Gastronomic Delights.

1. No check-in instructions by night before arrival, had to chase VRBO. Owner didn't intend to send until Day 1. This is VRBO issue for not setting a firm, reasonable deadline w/Owner nor revealing that deadline to Guest so it's not a mystery. Also an Owner issue for such a late practice. We left in wee hours of Day 1 on cross-country flights and didn't want that mystery pending until arrival.2. Great Room has only one light source, a paddle fan w/4 lights, and all 4 were out. Room was virtually black at night. Advised Owner Day 2, who fixed on Day 3.3. Rented this VRBO because it revealed a sectional w/ recliners, the only such VRBO we found in the area. Guest has spinal issue requiring leg elevation when sitting. Owner confirmed 3 recliner units prior to renting but didn't mention that 2 units were broken. Advised Owner Day 2, who advised Day 3 that nothing could be done in our visit. Both units need fixed. 4. Master shower faucet handle missing set screw, would come off in hand. Also, valve is virtually frozen, requiring brute force to adjust. Advised Owner Day 2, who added set screw Day 3, but the valve is still frozen and eventually could fail and cause a lot of water leakage in wall. Needs fixed or replaced.5. Beds are low, no box springs, mattresses are barely comfortable. No lamp on Master bedroom end table, limited light in room.6. Owner was gracious to allow a late check-out.

Ashley and Joe place The house was nice. Communication was not good.