Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group

The stay was really delightful and comfortable and the staff is always supportive and instantaneous to support , a good place to stay while on busniess trips

Staying here since 3 weeks and must say the service here truly made the experience memorable. The hospitality extended by the entire team was warm, professional, and consistent throughout my stay. Every day began with a cheerful welcome at the reception, where Dhanshree, Dwij, and Kavita were always ready to assist with a beautiful smile. Their helpfulness and jovial nature set a great tone right from the start. Mornings were made even better by the breakfast team –Sanjana and Anoop – who ensured a fresh, well-organized, and delicious spread, all while maintaining excellent service and attention to detail. Dinner was always a highlight, thanks to the wonderful team of Nikhil, Prakash, Harigobind, and Divash. Their hospitality, coordination, and fast serving nature made every meal feel pleasant. The entire staff deserves appreciation for their dedication and guest-first attitude.

Very good service. Mayank was helpful & went out of his way to make my stay pleasant, and comfortable. Neat and clean rooms. Would definitely recommend the stay to guests visiting Baroda.

I stayed at the hotel for a week and had a great experience. The front desk staff were extremely helpful and professional, making the check-in and check-out process smooth and efficient. They were always polite and ready to assist with any queries. A special shout-out to Ms. Kokila from housekeeping, who did an excellent job in maintaining my room. She ensured it was always clean, well-organized, and that all amenities were in perfect working condition. Her attention to detail and care truly made a difference. Overall, the hotel was clean, comfortable, and well-managed. I really appreciated the prompt service, friendly staff, and pleasant atmosphere. Would definitely recommend this place and look forward to staying again.

The hotel location is excellent and easily accessible from multiple roads. The staff is cordial and very courteous with a smiling face all the time. The staff is constantly seeking feedback to improve and get things done.. especially Sanjana, SirPal,Hiral and Hiten. The room comes with excellent interiors, lavish paintings, great bath, tables, mini sofa, comforting bed/pillows. The front desk staff is awesome as well. My flight was late in the evening and they right away accomodate my request to checkout bit late with no extra charges .Overall, awesome experience.

We have stayed here for four days. Behavior of all the sraffs are very good and help full. Foods are also very testy and delicious. We enjoyed a lot here.