W Goa

Management has to do lot of work to remain as W. W offer to refund our stay. Was ethical and right to do so!

Amazing Property and Wonderful Hospitality.

Wonderful resort !! At par with taj..

I am here at my sister's engagement.. the room no 3106 is given to me . it having a bad ceiling foul smell plus very weird to see a wild mushroom growing in wash room its the most expensive property in goa .. this is what you pay for !! highly waste of money plus health ! very bad experience didn't expect this from W GOA

🌴 Authentic & Detailed Review: W Goa (Birthday Stay Experience) Stay Duration: 3 Nights Purpose: Wife’s Birthday Celebration Loyalty Tier: Marriott Bonvoy Platinum Member ⸻ 🏨 First Impressions & Check-In Experience The lobby at W Goa is nothing short of stunning — airy, modern, and full of vibrant, youthful energy. The check-in process was smooth and warm. We were greeted with both alcoholic and non-alcoholic welcome beverages. Special thanks to Preeta and Preetika, who made the welcome feel genuinely premium. Their constant smiles and professional warmth gave us that unmistakable “luxury Marriott” vibe right from the start. ⸻ 🚗 Property Overview Once we took the buggy to our room, my initial excitement dimmed a bit. Despite being branded as a luxury property, W Goa didn’t quite give that “wow” feel compared to other Marriott luxury brands I’ve stayed in — such as St. Regis Goa, Taj, JW Marriott, or The Westin Goa. This was my 35th stay with Marriott in 3–4 years, so expectations were naturally high. In my view, North Goa’s luxury hotels are often overhyped and overpriced. For true 5-star indulgence, South Goa still wins. ⸻ 💰 Pricing & Package We paid around ₹23,000 per night, which included: • Breakfast • One additional meal • Luxury Hour at Rock Pool (thanks again to Preeta for arranging this) While the inclusions were good, I felt the overall value for money was lacking considering the room quality and overall “luxury quotient.” ⸻ 🛏️ Room Experience Thanks to Platinum status, we were upgraded to a Marvelous Suite. The patio was the highlight — huge, beautiful, and relaxing. However, the room interiors were a let-down: • The carpet was worn and didn’t feel clean. • There were visible stains on the sofa cushions (shared as feedback, not criticism). • The décor was quirky but not luxurious — more like a 4-star vibe. When I pointed out the cleanliness issue, the staff promptly upgraded us again and had the rug cleaned — great service recovery. Still, for a hotel at this price point, the room design and upkeep need improvement. ⸻ 🧹 Housekeeping & Service Service overall was excellent. Staff were proactive, polite, and prompt. Housekeeping was quick to respond to feedback, and Preeta stayed in touch throughout our stay, ensuring everything went smoothly. Another standout was Raman Sood, who coordinated via WhatsApp and email even before our arrival. I had a minor eye injury during the trip, and he personally followed up on my well-being — a true reflection of hospitality. ⸻ 🍽️ Dining Experience • Breakfast • Very good quality and decent spread. • Fresh, flavorful, and consistent with Marriott standards. • Forest Essentials toiletries in the room were a lovely touch — I even took some home as keepsakes! • Lunch / Dinner • We had lunch included in our package. • The Hotel Manager (a very kind lady, fair, round-faced, always smiling) personally suggested the Goan Thali, which was exceptional — easily one of the best