The Hythe, a Luxury Collection Resort, Vail

We moved to two different rooms. Neither got below 72 degrees at night. Very uncomfortable. No acknowledgment from the hotel. Very unlike this brand. And very disappointing.

Everything about the hotel was top-notch. Our room was really nice and the bed was very comfortable. The lobby is beautifully appointed, with free coffee in the morning, a lovely heated outdoor pool, a great workout area, and a wonderful restaurant/bar. Every staff member was friendly, but a special shout-out to Elizabeth from Jamaica, the hostess at the restaurant. She went out of her way to make sure everything about our meal was great. I forgot my phone when we went up to the room after dinner. Within minutes, she called to let me know they had found it. So thoughtful!

The Hythe is a wonderful social hotel. We stayed here only one night and really enjoyed the lobby as well as the hotel bar in the evening. The location is great as it’s away from the noise but close to the action if that’s desired. I would definitely stay here again, but the attention to detail is lacking to say the least. Our room was very nice, but the shower was noticeably dirty. Not dirty where I was grossed out, but for a high level hotel, it was dirty. When we arrived, we gave our bags to the bell hop. After receiving keys and handing the ticket to the front desk, we went to our room expecting to have our bags within 10 minutes or so. Waited 30 minutes and still didn’t have them, so we had to go back downstairs and get the bags. No big deal at all, but for a full service hotel, it definitely was a little disappointing. I would definitely stay here again, but with a few added improvements, it could be even better.

Outstanding hotel with Lionshead outside the door and a quick walk to Vail Village. Very attentive staff with great facilities and easy access to the mountain. I loved the heated pool on a cold winter's day. If you need a ride around town, the staff will drive you directly, and you can also call and they'll come pick you up and drive you back to the hotel.

This was our fourth visit to The Hythe, and overall, it was another enjoyable stay with a few standout moments — and a few areas for improvement. We arrived on Saturday around 7 PM and were warmly welcomed by Simon, who made the check-in process smooth and easy. For the first time, we shipped our skis ahead of our arrival, and they were delivered two days early. Huge thanks to the concierge, Chris, who was incredibly helpful before we even arrived — she accepted the skis, booked dinner reservations, and arranged a private car to take my daughter back to Denver. Outstanding service. Although I'm a Titanium Elite member, we were initially assigned two rooms that did not face the mountain. We raised this with the staff and were told the rooms would be changed later in the week, which they thankfully followed through on. The rooms themselves were comfortable — the beds were excellent, and the showers had great water pressure and stayed hot, just as you'd hope after a day on the slopes. Breakfast each morning was a highlight. The made-to-order eggs station ran smoothly, and the waitstaff were attentive and friendly. As in previous years, I must give a shout-out to Anna — she's beloved by everyone and continues to provide fantastic service. However, the hostess at the breakfast entrance seemed visibly stressed and unwelcoming every morning. She may benefit from additional support during peak hours. The ski valet is one of the best parts of the experience — not having to carry skis to the gondola and back is a huge plus. Both the ski and car valet teams do an outstanding job. There were a few disappointments. The hot tub was in poor condition — the jets weren't working, making it feel more like a lukewarm pool, and the surrounding area had mold, loose plastic nails, and general debris. It definitely needs an upgrade. My wife enjoyed the spa, though it's on the pricier side. One thing to note: they automatically add a 22% gratuity without any prior discussion, which seems excessive. When we booked, we were told she could bring a guest for the "day spa" experience at no charge, but when our 16-year-old daughter joined her, we were charged an additional $61 (including the automatic tip). That felt misleading. Check-out was a breeze — thank you to Dustin, the general manager, for ensuring things went smoothly. However, we later noticed we were charged valet fees for two rooms even though we only had one car. We're still in the process of resolving this, which hasn’t been easy.

Not as great as prior visits for us. We made the mistake of choosing the bi level loft. A king size bed up a spiral set of stairs is quaint but not great for midnight bathroom runs or even just room temperature. It’s gets toasty in the loft and even though the views were great I think we will pick a different room next time. Some of the traditional great Hythe features were fully present (good valet, great s’mores, incredible breakfast buffet, nice whiskey tasting, live music, abundant water, great gym) but there were some signs of fraying (broken hot tub for days, a bit more trash left around the fire pits and open spaces) and management issues (it’s ok to remember titanium members that come 3-4 times per year and it’s ok to not make the members be the ones to ask for breakfast vouchers…tiny details for sure but it’s a service industry and Marriott may be spreading itself a bit thin). It’s expensive overall but worth it. We’ll be back a few times next ski season although will likely also do some Beavercreek and Aspen options in the summer. Overall still our choice in Vail.