ذا سيباستيان - فيل

The Sebastian Hotel did not disappoint. The staff were exceptionally friendly and efficient throughout our stay. The public areas and pool deck are beautifully maintained, creating a welcoming and relaxing atmosphere. The rooms are spacious, with excellent beds, high-quality linen, and great sleep comfort. A nice touch is the in-room fridge, stocked with a complimentary soft drink that’s replenished daily. Tea and coffee-making facilities are provided, along with a lovely selection of Molton Brown amenities in the bathroom. The hotel is centrally located and within easy walking distance of shops, restaurants, and key attractions. Although the room was comfortable, it was a bit dark due to the small windows and lacked a view. There are signs of minor wear and tear, but overall, the hotel remains clean, spacious, and very well maintained. We were part of a wedding party, so we didn’t get a chance to try the hotel’s food offerings. We’ll definitely return to Vail, and The Sebastian will be our first choice for accommodation again.

Flight delays then cancellation by airlines prevented my ability to get to the Sebastian. The assistant manager, Robert was of no assistance in helping me file claim with my travelers insurance. He actually refused to talk to them or made himself completely unavailable. ******* finally stepped up out of respect and integrity and reimbursed me for a part of the expense. The Sebastian would contact no one and provide no accurate information to my travel insurance company. I would advise checking out some different locations with more customer friendly policies and more courteous business practices. I hope you have a wonderful vacation. I hope know one has to experience the level of disappointment and frustration I experienced dealing with the Sebastian.

No hot water for 2 days. The hotel is very tired and desperately needs an update. Faucets in bathroom leaked badly. The rooms were dark; paint peeling and the GM did not respond for over 24 hrs when we called to complain. The Assistant Manager was quite nice and helpful however though we did have to go down and seek him out after we received no reply from the GM.

5 out of 5. Mark who was running the concierge desk was amazing. We weren’t stay here and we came and asked for his help as we booked an Uber to get to the airport and it never turned up. The superstar Mark jumped into action booked a private car dealt with everything for us and save the day. I’d highly recommend staying here as the staff couldn’t do enough to help us.

Was good , valet service excellent Did not eat at hotel because there was so many places to eat at village Excellent location , maid service excellent Some of the furniture inside was old

Nothing special The room was nothing special with a dated bath. The room was warm so I turned the ac cooler, but it reset to 74 degrees in the middle of the night without me knowing, making for a hot and uncomfortable sleep. Location is good. I usually stay at another hotel in Vail, but wanted to try others. I won’t stay here again.