Sun View Beach Resort by Citrine

They denied us rooms which were booked 3 months in advance. Their logic was you can check our gmail if we had your booking it should be here as that cannot be deleted. You don't have to be a tech genius to know that mails can be very easily deleted from gmail. After denying me room they insisted that they can give me non sea view rooms which are freshly furnished. These rooms had cheap furniture, locks didn't work, had no ventilation, smelled of god know what. They insisted that they can give me these rooms only if I don't take it through the app of my initial booking (Agoda). This makes me ineligible to rate them on the agoda. They are basically running a scam operation. Its Bait and Switch on unsuspecting tourists.